Mercedes Davidson· 5★ · 2026-05-28T11:35:56.854188797Z
We had such an amazing experience at Ashley furniture Store thanks to Troy! Buying a “forever couch” felt like a huge decision for us, and he made the entire process feel comfortable, exciting, and stress-free from start to finish. He was incredibly patient, knowledgeable, and genuinely listened to what we were looking for instead of trying to push us into something that wasn’t right for our home or lifestyle.
Troy took the time to answer all of our questions, explain different options, and help us find a couch that truly felt perfect for us. You can tell he really cares about his customers and wants them to leave happy and confident in their purchase. His kindness, honesty, and professionalism made this one of the best furniture shopping experiences we’ve ever had.
We’re so grateful for all of his help and couldn’t be happier with our new couch. If you’re shopping at Ashley, definitely ask for Troy, he’ll take great care of you!
View on GoogleJerell Elliott· 5★ · 2026-05-28T11:45:05.487165487Z
Huge shoutout to Troy at Ashley Store for helping us find our forever couch. Furniture shopping can honestly get overwhelming fast, but Troy made the whole experience easy and enjoyable. He was patient, down to earth, and really took the time to help us compare options without making us feel pressured at all.
He listened to what we wanted, worked with our budget, and helped us find something that feels perfect for our home. You can tell he genuinely cares about making sure customers leave happy instead of just making a sale. That kind of customer service is hard to find nowadays.
We’re beyond excited about our new couch and really appreciate all the time and effort Troy put into helping us. If you’re going to Ashley, ask for him you won’t regret it
View on GoogleMukonkole Linda· 5★ · 2026-04-29T22:16:07.133250222Z
Came into the store just looking to get ideas. Troy was our sales rep, immediately from the start we felt welcome and we were at home. This experience was smooth from start to finish. I’ve never had an experience like this. To simply recommend him is a disservice, it’s must!! Troy thank you for making this the best experience I’ve ever had. Troy at Ashley and Ashley itself is nothing but top notch and a must see show!! Thank you Troy for making the difference for me and my home!!
View on GoogleParisa Nazarian· 5★ · 2026-03-28T13:45:00.267024958Z
I recently visited the store with the intention of purchasing the Barnsana sofa set and had the pleasure of working with Mark. He was exceptionally courteous, patient, and attentive throughout the process, creating a very comfortable and professional experience.
What stood out was his willingness to thoughtfully accommodate pricing through a discretionary adjustment, reflecting both flexibility and a genuine commitment to customer satisfaction. The entire interaction felt seamless, respectful, and well-managed.
It’s clear that a high standard of professionalism and customer care is upheld here.
They also have a great selection on the floor, with lots of variety and noticeably good quality furniture.
A truly well-run store with a strong sense of integrity.
View on GoogleVince Bower· 5★ · 2026-01-12T16:53:43.225864591Z
We had a great experience with Duane when looking for and purchasing a new Bed and some new furniture. Duane was outstanding to deal with. My wife and I didn’t feel pressured at any point to buy which we appreciated greatly, and he took time to help us and we never once felt like he was rushing us and we always had his undivided attention. This is what a salesperson should be like. Highly recommend this store.
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