Julissa Aquino· 5★ · 2026-06-30T15:10:54.784946356Z
We have had many fantastic experiences purchasing furniture from Bob’s. The sales team was incredibly helpful during the initial selection process. What really sets them apart is their post-sale customer support. I had a couple of claims with my items, and the staff went above and beyond to make things right quickly and without any hassle. Exceptional service from start to finish. I highly recommend them. Thank you, Roz, Sam, and Maryann. Also their delivery crew, I have to mention them, they are so polite, no nonsense, and they make sure everything is set up correctly & show you how it all works. They are awesome!!
View on GoogleKim Bjorkman· 5★ · 2026-05-25T15:07:01.356702240Z
I had a wonderful experience at the Whitehall location. The sales person I dealt with, Neff, was amazing. He made the sale experience seamless. He even went as far as to drag a piece of furniture across the showroom so that I could see if the style would go with another piece of furniture I was purchasing. No high-pressure sales tactics used at the store, which I appreciated. In fact, all the sales people were very friendly at the store, even though they knew he was my sales person they didn’t hesitate to interact with me and make it a wonderful experience.
View on GooglePamela Garin· 5★ · 2026-07-03T20:34:45.662233916Z
My husband and I had an awesome experience at Bob's discount furniture in Whitehall. Mia and Greg were wonderful. Top rated customer service. We've bought living room, bedroom and TV room furniture from Bob's. I highly recommend visiting their showroom. The selections were plentiful and they beat prices at any furniture stores in the nearby area.
Pam and Bob Garin
View on GoogleNatalie B· 5★ · 2025-12-02T14:13:11.350730459Z
Everyone was super kind and the furniture came very quick! Suzanne helped us pick out the perfect couch and reviewed all the payment options available, she was super helpful and patient. The furniture came super quick, I only had to wait about 4 days to get my new couch. Throughout the entire process, they communicated very well when it would be coming. The day of there was a real time tracker for the delivery, which I really appreciated. It was great to be able to know when they would exactly be arriving! ERISEUDY and the two other men that helped did AMAZING! They were super quick and very friendly. They treaded through the snow and carried the couch up three flights of stairs, they were truly spectacular!! Overall a great experience, I highly recommend!! I’m so in love with the new couch!
View on GoogleGrammes English Way· 5★ · 2025-12-08T10:11:13.717423414Z
I had an excellent experience at Bob’s Furniture and would highly recommend them! The quality, variety, and prices were all impressive, and the entire process—from browsing to purchase—was smooth and enjoyable.
I especially want to recognize Neff for outstanding customer service. Neff was knowledgeable, patient, and genuinely helpful throughout the entire experience. He took the time to understand what I was looking for, answered all my questions clearly, and made sure everything went perfectly from start to finish. His professionalism and positive attitude truly made a difference.
Thank you, Bob’s Furniture and Neff, for such a great shopping experience!
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