Bob's Discount Furniture and Mattress Store
Yonkers, NY
Store has not updated their information.
Bob's Discount Furniture currently offers a variety of promotions, including clearance sales, back-to-school specials, and an email & SMS signup sweepstakes. For the most current and detailed information, please visit their official website.
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 4.6 · 5264 reviews
Last updated Jul 17, 2026
Scale 1 -10, I am extremely satisfied with my product. I want to thank Akwasi Newman for good customer communication and making me choose a good product On the other hand, the delivery team David Luna, did a great job. Very easy and fast with his work. I recommend BOB Discount furniture to everyone. Rate 100%
View on GoogleI’m writing this review to warn others about my experience with Bob’s Discount Furniture in Yonkers, NY—specifically regarding their “Guardian” furniture protection plan (formerly known as Goof Proof). At first glance, Bob’s seems like a great place to shop. The prices are affordable, and the sales associates strongly encourage you to purchase the additional protection plan, claiming it gives you peace of mind. What they don’t make clear is that this “Guardian” plan is a third-party service—and in my experience, it has been completely unreliable. When I purchased my living room set, I was persuaded to add the Guardian protection plan. I was told that for five years, I’d be covered for damage—even accidental damage. I don’t have pets or small children, and I take very good care of my furniture, so I trusted that this coverage would be more than enough. About three years later, my sofa developed a serious issue with the frame. One day, I simply sat down, and the structure gave out. I weigh 124 pounds and rarely even use the sofa, so this was clearly not due to misuse. There are no stains, tears, or signs of neglect—just a structural failure. I filed a claim with Guardian, and they sent someone to inspect the damage. During the visit, the technician literally said, “Oh wow, this is crazy,” clearly acknowledging the severity of the issue and indicating it looked like a defect. I was later told by a representative that I would be receiving a “reselection” (replacement). Because my original set is no longer manufactured, I specifically asked them to note that both the sofa and matching chair (sold as a set) would need to be replaced together. The representative assured me this was documented. Then, on January 7th, I received an email stating that my claim was denied and that my furniture was “perfectly fine.” This made absolutely no sense. Not only did the in-home technician acknowledge the defect, but I also have camera footage of the visit confirming what was said. Despite this, Guardian completely reversed course and refused to honor the claim. At this point, I feel misled and frustrated. The protection plan I paid for has proven to be useless, and now I’m stuck with broken furniture and no resolution. My advice: Be very cautious about purchasing the Guardian protection plan. In my experience, it does not deliver on its promises and feels like a waste of money.
View on GoogleUpdate: after posting my review (below), management reached out to me with a good compromise on exchanging my recliner. It restored my trust and experience with Bob’s furniture! Thank you! Purchased the Bob O Pedic recliner through the Yonkers store website. Not happy at all - the recliner is much too high off the ground and bounces too much when you sit in it. It’s not firm and the handle to bring up the foot rest takes Herculian effort to get it to lock in place and then when you try to release it to go down, it’s even worse! The neck cushion is much too broad and instead of supporting my neck - it makes my neck and shoulders tight. Worst of all they don’t tell you, but you only have three days to exchange it or return it for a refund and after three days they refuse to help! I just spoke with a Customer Service rep who was very nice, but even after talking to her supervisor even though it’s only been five days since I purchased the recliner, they assure me they cannot help me at all with my dissatisfaction, except to have a technician come by to loosen the handle, which won’t really solve my dissatisfaction with the rest of the issues I have with this recliner.
View on GoogleWent to the outlet for a dresser. Newman was courteous and friendly. He was able to help us with what we needed. The manager even came over to make sure we were set before the purchase. We picked up the same day. Everyone was friendly and helpful! Would recommend this branch and will be purchasing again.
View on GoogleJoe at Bob’s Furniture was amazing—super informative, patient, and made the entire process feel easy and comfortable. We even visited other stores and still came back the same day because Joe gave us great options and never made us feel pressured. Highly recommend working with him! #joesfurniture
View on Google