Oakland, MD
Grand Central Home Furnishings offers a variety of mattresses, adjustable bases, and adjustable heads. They provide express shipping, free pickup at store locations, and financing options. Delivery services are available; contact them for shipping rates.
Current promotions include 17% off on select items, $200 savings on specific products, and free pickup at store locations.
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 3.8 · 23 reviews
Last updated Aug 7, 2026
Buyer Beware! Shocking Experience – Deceptive Claims, Poor Quality, Costly Mistake (0 Stars!!!) My experience with this store was deeply frustrating and costly. The bed I purchased was represented in-store as solid, quality furniture, but what was delivered was particle board construction that arrived damaged, several times! I truly wanted to support a local store, which is why I purchased my bed here. Unfortunately, the experience was exhausting and expensive. Over several months I had three separate deliveries due to broken and missing parts, and each time there were still problems. On the final delivery, parts had to be taken from multiple units just to assemble one bed. The bed I ordered was Not available in the showroom, so Angela helped me find one online through their website, and assured me it was solid, quality furniture. When the deliveries arrived, the boxes were clearly labeled “From Vietnam,” and the problems began immediately. I had three separate deliveries, months apart, because items arrived broken or with missing parts. Each time there were still issues. On the final delivery, the crew had to pull pieces from multiple beds just to assemble one complete frame. Sad that the delivery guys were actually the ones to point out the cheap hollow material in the broken pieces. Even then, the bed was not functional. Legs were missing, forcing me to buy my own lumber and bolts, and the thin slats failed under normal use when placing a mattress. I ultimately had to purchase a completely separate, solid foundation to make the bed usable. After spending my own money to correct these problems, I asked about reimbursement and provided receipts. I was told no refund would be considered. I was also never able to speak with the owner, who was repeatedly described as “out of town.” I later learned the bed was particle board, despite being described to me as solid furniture. Because the purchase was made in-store through staff, including Angela and Maverick, I never had an opportunity to review any “fine print.” The audacity that a store owner would blame the customer for their lies and error- deplorable. Although I chose them to support a local business, the experience and customer service were unacceptable. Similar products can be purchased online at significantly lower cost, often with clearer return and refund options if problems arise. This experience was an expensive and exhausting mistake. I urge anyone considering this business to look elsewhere and work with a truly local, reputable seller who stands behind their products and genuinely cares about their customers. Deceptive Quality Claims & Faulty Furniture – Avoid This Business!
View on GoogleAngela was great to work with today and the store looked nice. It's just nice to experience honest and friendly customer service! GCHFs is now on our go-to list. Thank you Angela and staff.
View on GoogleGrand Central is a filthy store. They have black Mold growing in it that they set their furniture against in attempts to hide from customers. I have seen them taken used mattresses for resale which is totally illegal. I have seen them resell damage furniture for the same price, and they got credited for it. Not to mention, they are horrible to their employees and customers after the fact of them buying furniture. I highly do not recommend buying anything from this company!!!!
View on GoogleSince I moved into the area I have found the staff at both Grand Central furniture stores to be very helpful and friendly. The quality of the furniture I have purchased there is of excellent quality. Whenever I walk in the door they are always smiling and helping me with whatever I need. One of the staff members even wrote me a nice thank you note for coming in and purchasing furniture.I would highly recommend buying from either of their locations.
View on GoogleThis is actually the first time I have ever written a review, (actually made a gmail account just to do it) but I feel like others should read this before making the same mistake I did. If I could give this place 0 stars I would. We bought a sofa from these guys over a half a year ago. During the order we were not told that this was a special order. Turns out that it was, which was fine. We were told that it could take a few months to get this product due to Covid and the supply chain. Okay, I understand. Four months go buy without any communication from GCHF. We finally email only to find out (days later) that we are looking at another few months before we would receive our sofa. At this time, we requested a cancel of the order. It had already been four months so we wanted a new sofa. We were told that they would have to charge us a restocking fee on something that was never "unstocked" it was an absurd amount of money. So we decided to hang in there and wait. We were told that we would have it in Feb. Feb comes and goes with no emails or phone calls. So again we contact them. Now we are told that it is going to be April as an ETA. That would be 7 months. At this point we tell them just to cancel it! I am done playing this game. Besides all of this, the communication is atrocious, customer service not existent and prices are very high. Please save yourself a half of a year and just got to Eaton Young and have a nice new piece of furniture in a few weeks.
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