angela jackson· 5★ · 2025-11-08T16:43:07.522415716Z
I had an amazing experience at Mattress Warehouse in Cross Creek, Fayetteville. Kendrick was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to explain all the options clearly, and made sure I found a mattress within my budget. His customer service was professional, friendly, and never pushy. The store was clean and organized. I highly recommend asking for him if you want great service and a stress-free shopping experience!
View on GoogleKevin Watts· 5★ · 2025-08-22T18:47:13.685125416Z
Great experience and a wonderful purchase. We walked in and we were not attacked by a salesperson right away, which is nice because that is so annoying. After a couple of minutes, Kendrick walked up and asked if he could help us out. He wasn't pushy for a sale, he was asking questions to gather our concerns and what we were looking for. After expressing our concerns, he started telling us about the beds and different options. He listened to us on each bed to fine tune our likings. Eventually, we were able to find everything we liked. He discussed the different bed frames, beds, pillows, and more. Overall, it was a really great experience and we are very happy with our purchase. If you're in need for a mattress, go check this place out and ask for Kendrick. He will take care of all your needs. The in house financing and delivery was a big game changer as well. It made the entire process an enjoyable one.
View on GoogleAJ Riddle· 5★ · 2026-05-22T22:01:04.477002022Z
I came in for the Memorial Day saving sale. I was met by Kendrick. He explained the different mattresses they had available, the different foundations and sizes, their schedules for delivery, and was upfront on all costs. He made the purchase painless and effortless. He was an excellent representative placing the customer first. I'd recommend buying from him.
View on GoogleMadi· 5★ · 2026-06-10T22:30:15.938249293Z
Trent was amazing. So helpful and friendly as soon as I walked in. He asked what I was looking for and my concerns and walked me through what he had. Within about 15 minutes we had a bed picked out and paperwork started. Amazing customer service!
View on GoogleKyle Hunsaker· 5★ · 2026-06-25T23:32:39.635043692Z
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I had a great experience at Matters Store! The store was clean, organized, and had a great selection of products. The customer service was excellent, and the seller was very friendly, helpful, and professional. They took the time to answer my questions and made sure I found exactly what I needed.
I highly recommend Matters Store to anyone looking for quality products and outstanding service. I will definitely be coming back!
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