Metro Mattress
Rome, NY
Metro Mattress, established in 1976, is a locally owned mattress specialty retailer serving Upstate New York with multiple locations. They offer a broad selection of brand-name mattresses and related products, emphasizing quality sleep, trusted brands, and affordability. Customers benefit from a 90-Night Comfort Exchange Guarantee, ensuring satisfaction with their purchase.
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 4.8 · 352 reviews
Last updated Jul 17, 2026
Our salesman, Carrie, was a delight! Very informative and helpful. He didn't pressure us. He helped us make our choice and offered excellent customer service. We are so happy with our purchase! And to top it off he made us laugh quite a bit! Very funny!
View on GoogleExcellent service ! Kevin was great to work with. He was patient and knowledgeable. I bought a great mattress
View on GoogleCarey and Zoe were very informative on the different types of matresses and their special qualities. It made it easy to find what we needed to have. They are very personable sales people, and not pushy...just helping to find what we needed. We ended up with a Nectar...nice!!
View on GoogleMy mom needed a new mattress and we just popped in to see what they had. We met Carey, who was very nice and welcoming. He had us try all the different softness levels and explained very well how each one was different. My mother is very indecisive, but Carey was very patient and understanding. She ended up buying an extremely nice mattress. I couldn't be happier with the experience. I would definitely go back.
View on GoogleWe dealt with Caree, he was very helpful and wanted to make sure my daughter chose the bed best suited to her. He was also mindful of our budget that we mentioned to him when we were discussing our purchase. He went out of his way to ensure we got the best price possible for our purchase, even searching to see if there was a floor model available in my daughters choice. I would definitely recommend visiting metro mattress in Rome.
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