Raymour & Flanigan is a family-owned furniture and mattress retailer established in 1947, offering a wide selection of quality home furnishings in various styles. They provide quick white-glove delivery across the Northeast and offer free next-day shipping on mattress purchases of $500 or more, along with free old mattress removal.
Promotions subject to change. See store for details.
Last updated: Aug 9, 2025
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Average rating 4.6 · 1765 reviews
Last updated 5/27/2026
Went in today to look for a new rockers for my wife and myself. When we entered we were greeted by Kris who asked if we had any questions or specific items we were looking for. He was very knowledgeable about where everything was located in the store and made sure we found what we were looking for. He never pressured us into any purchase however did make sure we were comfortable with the chairs we had decided on and even sold my little man on a new big boy chair. Very good customer service in a very welcoming environment. Also, for anyone who hasn't gone there before like me, the store is about 4 times bigger than I expected with an excellent selection! We will certainly be going back for our next purchase!
View on GoogleJosh was very professional and attentive to our wants and needs when it came to buying our new furniture. He pays attention to detail and truly listens to what the customers wants and needs and takes care of business from there. I would definitely recommend Josh for your next furniture shopping journey! You will not be disappointed and you WILL be walking out the door with exactly what you walked in looking for!
View on GoogleKristopher is a great sales person and is always extremely helpful. All my delivery drivers are fantastic and very helpful insuring quality care of the delivered products. I would highly recommend going through Raymour & Flanigans.
View on GoogleThe variety of bedroom suite options was extensive. Kathy Bright assisted us, and her familiarity and knowledge of the various options was very helpful. Kathy took the time to understand what type and style of furniture interested us and she took the time to be sure that we had looked at then all. It's always nice to meet people who are engaging, knowledgeable and professional. It's the kind of customer service that will bring us back in the future.
View on GoogleOur salesman was outstanding even though we had a few computer problems at the store everyone including the manager went out of there way to solve the issues. The quality of the furniture is outstanding the delivery personal we're knowledgeable and friendly. I would recommend Raymour Flanigan to everyone. Very happy customer
View on GoogleLast updated: Aug 9, 2025
Address
1125 Arsenal St, Watertown, NY 13601
Phone
+1 315-788-0599Website
Visit websiteHours
Mon-Sat: 10AM-9PM, Sun: 11AM-6PM
