ROC City Furniture in Rochester - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.5 · 204 reviews

Last updated Oct 29, 2025

Jill Burress· 5★ · a year ago

Without question, the best place in upstate NY to buy furniture. Dan and his team are friendly, professional, and awesome. I got a reclining love seat at a wonderful price. I couldn't be happier. Make Roc City furniture your 1st and only stop to get your new furniture.

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Wade Dougal· 5★ · 6 months ago

Go see JD in Henrietta he was excellent. There prices were the best in all of the stores I checked out. I saved almost half off from other places. He was so knowledgeable thanks again JD.

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Bobbie· 5★ · 6 years ago

Smaller place but very helpful staff. Got everything I needed in one place. The salesperson I delt with was friendly, knowledgeable, and spent a lot of time helping me figure out what went together. Also has smaller furniture for those of us who are living in an apartment or small house instead of a big house.

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Glo Can· 5★ · 11 months ago

At store July 2024, (first time), pleasantly surprised how nice showroom displayed. Lot's of choices- and buying options, great lay away plan. Staff cordial/friendly, owner JD, professional & personable making for a very nice shopping experience. Purchased Sofa Sectional, promptly ordered, delivered and set up. WAS GREAT! If you want to browse, NO high pitch salesmen as soon as you walk through the door, go to ROC Furniture and enjoy! Gloria happy 1st time customer and will continue to shop ROC.

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Ron Kulp· 1★ · 8 months ago

I bought a couch set that in less than a year is falling apart. Made them aware of the cushions not being that good and going flat within months of buying the couch was told they would get back to me for replacements. Have never heard anything. The brand source credit card they had me sign up for whack me with $1700 in interest at the one year mark and my payment jumped from $50 a month to $232 a month. This was never properly explained to me upon purchase of these items.Their furniture is crap and their service outside of the showroom is crap. My wife and I have been loyal customers to them for between 10 and 15 years and this is what happens. I will never purchase from this store again

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