Tempur-Pedic Flagship Store in Spokane - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 5 · 309 reviews

Last updated 10/29/2025

Mary Pat Treuthart· 5★ · a month ago

We arrived just before closing. Em, who was straightening up the store, greeted us enthusiastically despite our late entrance. Em thoroughly answered all our preliminary questions. Given our positive interaction, we decided to return when Em was working. About a week later, we came back and Em was just as cordial and helpful as the first time around. After both of our visits, Em reached out to via e-mail with additional information. An altogether pleasant experience due to Em!

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Melodie Taisey· 5★ · 3 weeks ago

I had such a positive experience at the Tempur-Pedic store thanks to Emelyn Nackos. She went above and beyond her normal duties and was incredibly knowledgeable about the product which made me confident in my choice. Although the shipping company created a nightmare, Emelyn stayed on top of it - communicating often and making sure everything was resolved. Her dedication turned a frustrating situation into a great experience. She truly deserves recognition!

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Michael W· 5★ · 3 weeks ago

Em, the sales rep, was great to work with. My better half and I went in to look around but left with pillows, vehicle seat cushions, travel pillow, mattress topper, and a new mattress. Our mattress was delivered today, by a third party, and thus far it is great. We went with the TEMPUR-PEDIC LUXEBREEZE 2.0 SOFT -QUEEN.

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Debra McKay· 5★ · 3 months ago

Thank you Laura for your kind, professional service! With so many retailers cutting back, it seems that we are getting used to self service. I really appreciated your knowledge and input on an important purchase! I never felt pressured, and had great confidence in working with you. Thank you!!

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jolene seedall· 5★ · 3 months ago

My son and I came into the store looking for pillows. Em helped us and was amazing. Helped us decide which pillow would be the best for each of us. Very patiently answered all our questions. I was very pleased with the service we received. And love my new pillow.

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