About Box Drop
Store has not updated their information.
Current Promotions
We couldn't find active promotions right now. Try refreshing, call the store, or check their website for the latest deals.
Mattress Selection
Box Drop
Carrollton, KY
Store has not updated their information.
We couldn't find active promotions right now. Try refreshing, call the store, or check their website for the latest deals.
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 4.8 · 34 reviews
Last updated Feb 18, 2026
Bought mattress back in May 2023. Called Box Drop to tell them our mattress has a bulge on one side and the mattress has separated. Sent pictures as requested, no response. Called the warranty company twice and there is no one there to accept the call and to leave a message. Again no response.
View on GoogleWe purchased a mattress from Boxdrop with Brittany about 3 years ago. Had a wonderful experience back then. She told us if anything happened to our mattress to let her know and she would do what she could to make it right. Our mattress became uncomfortable to sleep on. We contacted Brittany and explained what happened. She told us what to do and we got the very easy process started. All we did was send her a picture of the mattress and the tag and within a week, she contacted us back saying we could come to the store and pick out a new mattress! We were able to take the mattress we picked out home the very same day! And this mattress is even better than the first one! Brittany was awesome to work with and we will definitely be back for another mattress when we are ready to upgrade!
View on GoogleJust purchased our second mattress from Brittany!! The twin we bought for our daughter 2 years ago is still like new, and our king we bought last week is FAB! I told Brittany what I wanted, and she had it ordered within minutes. It was delivered right to my door in less than a week! Best customer service and mattresses around! We'll be back when it's time to upgrade our youngest to a big bed!
View on GoogleI purchased my mattress back in August. I had a awesome experience, and Brittany was so helpful! I love my new bed, even after having it for four months. It just gets better, and better. Best purchase I've made in a long time. The only downfall, is I never want to get out of my bed! Thank you BoxDrop for your honesty, and help. I definitely tell everyone about my amazing bed, and experience.
View on GoogleI purchase a mattress from Drop Box Carrollton it was the best. Mr Lewis and his wife were wonderful to work with. I love the mattress and really appreciate all the help that was given to me in this process. I would suggest to everyone, if you need a mattress check this place out first. Top rate customer service. Thanks Bill.
View on Google