Mattress Firm Bird Road Tropical Park in Miami - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 677 reviews

Last updated Jul 19, 2026

Teresa Tellez· 5★ · 2026-04-18T21:35:56.777373115Z

I recently visited this location to inquire about a product I was interested in purchasing, and I was genuinely impressed by the level of service I received. Adrian, along with the rest of the staff, was exceptionally welcoming, knowledgeable, and attentive throughout the entire process. Adrian took the time to explain every detail clearly, answered all of my questions with patience, and made sure I felt confident and well‑informed before making a decision. It’s rare to encounter a team that combines professionalism with such genuine friendliness, and it truly made the experience stand out. Overall, the customer service was outstanding, and I left feeling valued and well taken care of. I highly recommend this seller and their team to anyone looking for a smooth, informative, and pleasant buying experience.

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Sea Life Marine Co.· 5★ · 2026-05-04T01:33:39.755402864Z

I had a great experience working with Jorge Barriere. From the moment I walked in, he was focused, knowledgeable, and genuinely helpful without being pushy. He took the time to understand exactly what I needed, explained the differences between options clearly, and made the whole process simple. What stood out most was his professionalism and patience. He wasn’t just trying to make a sale—he made sure I was confident in my decision. That level of attention is rare. If you go to this location, I highly recommend asking for Jorge Barriere. He made the entire experience smooth and worth it.

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Golden Aesthetics & Wellness· 5★ · 2026-05-09T11:21:06.824252272Z

⭐️⭐️⭐️⭐️⭐️ We had an amazing experience at Mattress Firm purchasing our new mattress yesterday! A special thank you to Jorge and Marianna for their exceptional customer service. They were both incredibly helpful, knowledgeable, and patient throughout the entire process. They made everything easy and stress-free, and we truly appreciated their professionalism and kindness. Highly recommend!

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Ana Rodriguez· 5★ · 2026-03-28T00:51:29.482808319Z

Well PRAISE GOD I was the only customer in the store & I had both salespersons full attention. I tried a few beds & like GoldiLocks when I found the right bed & the right pillow I rested in that bed for about an hour while we discussed the various types of mattresses the store carried etc. We discussed the pros & cons of the two types of purchases I cd make. Buy a complete new mattress with a complete new adjustable frame or buy a mattress w/a big discount that had been returned w/o knowing why it had been returned. I decided to go w/the brand new purchase option. It's very important to try the bed out for a little bit before making the decision to purchase to avoid later issues. Both salesperson were so glad I was trying out the bed as we spoke for my self assurance!!!! Under no time did I ever feel pressured to buy which makes a big difference!!! Hopefully I will be as happy with my new mattress when I receive it & it is set up & ready for me tobsleep on it as I was today. Very knowledgeable salespersons they answered all my questions & were extremely helpful. I feel I made a wonderful choice to take the plunge & many a big investment in myself for a change. I truly felt refreshed & relieved of some body pain when I left the store & for a good while after. I wd definitely recommend this store & the 2 sales persons to my family & friends!!!! Also PRAISE GOD for the excellent finance options otherwise I wd hv left there very very dis-appointed!!!!! Tk u for taking g the time to read my discertation if u read it!!!! ☺️🤩☺️🤩☺️

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Yoandy Arencibia· 5★ · 2026-03-30T01:28:53.170577706Z

Great experience at Mattress Firm! Carlos and Ana were absolutely amazing—super knowledgeable, patient, and genuinely helpful throughout the whole process. They made everything easy and helped me find the perfect mattress. Highly recommend asking for them if you visit!

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