McGregors Furniture and Mattress - Ottumwa in Ottumwa - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.6 · 365 reviews

Last updated Aug 8, 2026

Robert Van Ginkel· 1★ · 2025-07-30T18:59:20.617546058Z

Wanted to buy two chairs and a couch. We were there 20 minutes. Picked out what we wanted to buy. But the only salesperson there was on the phone the whole time. Went to another store and bought similar items better quality and much better service!

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Joan Donovan· 1★ · 2025-07-30T20:42:52.494445550Z

The worst. Do yourself a favor and head about another block to Gilworth Furniture. We went to buy a living room set and a dresser. We were in the store approx 25 minutes and the entire time the blond lady at the desk was on the phone. The Entire Time! We found what we wanted and were ready to get some help and purchase it. She couldn’t be bothered with customers. No wonder the parking lot was empty! We went to Gilworth and were greeted, shown around the store, made our purchases and left completely happy.

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Donna Shirkey· 5★ · 2024-10-23T21:52:52.239746Z

Thank you Dawn, Cheryl, Jack and Stacy. I stopped at McGregor's, met Dawn and told her what I was looking for and the space restrictions that I was facing. Dawn was awesome. I showed her pictures of the area I had. She found me a beautiful sectional, wonderful kitchen table and chairs, an end table and lamp and a comfy straight back chair that they are matching to my sofa. It was a very nice experience. Jack and Stacy brought my furniture and arranged it the way I asked. The staff is knowledgeable, professional and friendly. They care that you get the right pieces for your home. Thank you.

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Diane Wagner· 5★ · 2025-02-08T17:32:41.684650Z

We enjoyed our shopping experience at McGregor's. We were greeted and then left alone to browse. We were asked a few times if we needed any help and when we said no we were left alone to discuss our options. When we decided we were immediately helped. Our questions were answered and we made the purchase. Great way to shop.

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Debra Saner· 5★ · 2025-07-15T22:55:00.479638216Z

I was in a bind to get an item quickly…. Mcgregors and Dawn went out of their way to help me. Dawn went above and beyond to help me. I will definitely come back to Dawn and McGregor’s for another purchase. Thank you so much!

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