Murphy Bed Depot - A Local Business Since 1995

The twin size Daytona Bed purchased for my visiting granddaughter fit perfectly in my den. The staff at Murphy Bed Depot were very helpful and the quality was top notch. The front panel matches the doors in the room adding to the overall look. Now my granddaughter doesn’t have to sleep on the floor. She loves her new bed!

We had our Boaz Bifold Bookcase Murphy Bed from Murphy Bed Depot installed a few weeks ago and it we love it! It's sturdy, looks fantastic, and I can't wait for extra visitors so we can put it to good use! Since it's in my WFH office and I wanted a library look, the shelves display my books and other trinkets perfectly. And the bed is hidden out of the way so I have more room and it's a great backdrop for Zoom calls, which is exactly what I wanted. The installer they recommended in our area (Texas Trades Electrical & Handyman Services) was also amazing to work with and did an excellent job with the install. They were easy to communicate with, their staff was knowledgeable and friendly, they were in and out in one day, and they installed it to our specifications. 10 out of 10 stars all the way around!

Love the murphy bed I picked out! Well worth the wait. The sales team and builder answered all my questions when determining which bed would fit my room and needs. They were available by phone and email and have great communication skills. Love the cute, creative responses at key points of the purchase. I am so glad that I had their experienced installer Jurgen Fana deliver and professionally install it. He was very polite, neat, thorough, respectful, confident and did an outstanding job. He took the time to wipe down the whole unit, clean the area and demonstrate the proper way to open and close it before leaving. I am very happy with my experience, start to finish. Definitely recommend this company. (I ordered unfinished maple doors to paint later, but I like the look as they are and will most likely not have them painted.)

When the COVID-19 pandemic --officially-- hit us in 2020, we moved into a new home (Virginia). My office was much more space than I needed, so we decided to install a Murphy bed to maximize the space and allow an extra bedroom when friends or family visited. The parts were extremely well packed and there was no damage from shipping. The installation was pretty simple for me (I'm kinda handy), but there was always a little issue where the bifold doors would stay slightly open, while in the closed position. I used velcro strips for 2 years, and it worked a little, but the doors still wouldn't close completely. I was fine with it, as the functionality of the bed and cabinet system worked. 2 years later, I decided to reach out to the team at Murphy Bed Depot for "kicks" and giggles. Zac replied to my message the same day, and provided a solution that the team at Murphy Bed Depot reengineered for the system of which I purchased. Keep in mind, I purchased and installed this system 2 years ago. I completed the installation of the solution today, and guess what, the doors stay closed while closed, and gently lock together while open, keeping all my junk steady on the shelves. I was already pleased with the craftsmanship of the system before the updated solution, but the customer service takes this business to a whole new level. If you're shopping for a Murphy bed system, it doesn't matter if you can get it cheaper somewhere else, go with Murphy Bed Depot. The customer service by itself, is priceless.

I like this Murphy bed frame kit overall, but there were a few frustrating issues. The instructions referenced “see details in A,” but there was no section A or additional details. When I checked the website for the instructions, the first two pages had helpful illustrations, but the remaining pages repeated the same image and didn’t match the written steps at all. The gap/wedge pillow did not work for my setup. When I reached out about this, I was told the wedge pillow is for a different Murphy bed configuration and that I couldn’t return or get a refund for it. This was misleading, as the wedge pillow was recommended to me at checkout as a complementary item for this bed frame. The Murphy bed itself is helpful for my space, but I was disappointed by the poor assembly instructions and the refusal to refund the wedge pillow. Recommendation: Skip the wedge pillow, and don’t rely fully on the instructions — they need to be updated by the company.