Otis Bed is a privately held corporation based in Buffalo, New York, established in 1882. The company specializes in high-performance sleep and cushioning systems, serving a diverse clientele including universities, government agencies, and the military. Their products are designed for durability and comfort, with the capability to be shipped worldwide via UPS.
Current promotions include free shipping on orders over $99 within the continental US and special pricing for industry professionals, First Responders, and members of Military and Law Enforcement.
- Free shipping on orders over $99 within the continental USApplies to orders over $99 within the continental US
- Special pricing for industry professionals, First Responders, and members of Military and Law EnforcementClick here to apply
- Privately held corporation
- Established in 1882
- Family-owned for over a century
- Serves private and state universities, government, military, and various institutions
- Products are UPS-able anywhere in the world
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Real Google reviews from nearby shoppers
Average rating 5 · 6 reviews
Last updated Oct 29, 2025
Okay this store needs to be known by more of Buffalo!!! I was researching futon mattresses and discovered the Otis brand is manufactured right here in Buffalo. They sell them on Amazon but i wanted to support local, so I called the store and John took care of everything from start to finish! He helped make me a custom futon with special fabric he wanted to try out and it’s the comfiest thing ever! It was also even cheaper than the online price and it was ready within the week. Their customer service is top notch- everyone I spoke with was so sweet and just genuine, good people. 20/10 recommend for anyone looking for mattresses in the area!
View on GoogleI love my Otis futon- extra firm. Just love it. The best night’s sleep always. My first Otis futon lasted almost 15 years (before the me-shaped depression became pronounced) and my new one (nearly 5 years old now) is just fabulous.
View on GoogleAbsolutely amazing products. We had a mattress in the family for over 20 years before we decided on getting another one. Customer service is top notch. Call ahead and talk to them on the phone. They're happy to help with whatever you may need.
View on GoogleIncredible, family owned manufacturers. I purchased my all time favorite mattress here. Excellent customer service as well. Check it out!
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