Sammon's Beds-N-More

Cheap? Sure. Good service? Absolutely not. Went in to buy our toddler a bed and the only worker was an elderly woman. We didn't know anything different, bought the mattress and left content. 2 weeks later we get frantic phone calls that the woman only approved that our card had the amount to purchase and didn't actually charge us. Instead of calmly explaining the situation, they blew up at us like we STOLE. I have a receipt that even has a paid stamp on it. But yet we get threatened!? These folks screamed at us and then tried playing the pity card that they were just stressed. I could care less that you screwed up and left someone incapable running your store. You do not treat a customer that way. We will happily go to Hudson or Hastings for our next purchase (fun fact...they offer similar price product in stock as well). People aren't at the mercy of your store and will drive to not be harassed and screamed at for something we did not do. Maybe reconsider owning a business if you can't handle it. More people are good than bad; you'll get a lot farher in life if you act decently.

Quality products at reasonable rates. The owner cares about his customers and their needs. He works with you in your budget. I feel he went above and beyond when working with me. They delivered the new beds, set them up and removed the old ones. We're very happy with our new mattresses!

I have 3 beds, 1 frame, and 1 headboard from Sammon's. My son (7) got the first and they were very helpful letting him try everything and come to a decision. Treated him like any other guest and helped him pick the perfect pillow top. Second bed also for my son. He got a new frame and needed a thinner mattress. I didn't know the thickness but i knew the bed, so the owner helped look it up and once again chose the perfect fit with my son. Third bed was for me. Not sure what I wanted so I got the full tour. After trying a few beds I was torn between 2 and she explained the difference between them. I made my choice and she also helped me with a headboard I loved and a frame to match. They have always been amazing when I walk in with 3 crazy kids. Never once made them feel like they weren't welcome. I love their beds and it's my first choice over some big fancy expensive chain.

I would highly recommend Sammon's Beds-N-More for your next purchase. Before purchasing we did shop a couple other large retailers but ultimately came back to our first stop which was here. Bret was very knowledgeable and helpful during our search for our mattress. He took the time and was patient to explain why the mattress was a fit for us based on our needs, its construction, and our price range. He also explained how the mattress compared to others we were researching. Ultimately, we wished we would have purchased here right away and not wasted time going elsewhere. Bret makes you want to "shop local". Delivery and set up was fast and easy and he took the time to explain thoroughly how everything worked, recapped warranty, and how to register our bed with the manufacturer. It should be noted that during these times there are many things that are backordered and you should expect a wait if what you are looking for isn't immediately available. It's unreasonable to hold this against the retailer who has no control over the supply chain.

I found a place that I like because I don't have to travel a long distance to get my waterbed needs and the price are great. The staff is very helpful and friendly I am sure that if you need to find something that they would do their best to help you find it.