Alexandra· 1★ · 2025-03-12T17:15:11.256642Z
This pains me to write. I grew up buying furniture from here, and have stayed loyal well into being a home owner. Most of my furniture has come from here. We would typically ask them to order in a brand. When it came time to buy new bedroom sets for my children, we asked for their insight, because we didn't want Ashley for their rooms. We were advised that Innovations was a solid brand. Although I had never heard of them, I trusted the stores' input. We ordered a gray set for my son, and a white set for my daughter, in either late December 2023 or early 2024. When my son's bed was delivered, the bed frame had a horrible smell. It was so bad it spread throughout our entire home. The store did right by us, and replaced it. I did notice differences in texture in paint on spots, on both of their sets. Throughout the first year, those spots turned into cracks. If it were one set, I would give Innovations grace, and that perhaps it's an anomaly. It's both sets. They look terrible, particularly the white. You can see in the photos what I'm referring to with the different textures, that isn't just the wood grain. I'm not sure if it's the quality of paint they use, or were factory touch-ups, but it's unacceptable. While these weren't top of the line, I fully expect furniture to hold up more than a year. These look so bad that we will likely be replacing them within a year and a half of purchase. I can't even say this was due to kids being rough, because my daughter can't even reach the top of her tall dresser, and if you even so much as graze it with your fingernail, a crack forms. While I appreciate all Shirley Sleep Shoppe has done over the years, and customer service they have offered, after reading reviews on Innovations brand, there is a common theme. I wish I did my due diligence at the time and researched the brand, and didn't blindly trust their recommendations. I would highly recommend staying away from the Innovations brand while shopping there.
View on GoogleVictoria Elizabeth· 5★ · 2025-03-04T19:46:50.226434Z
i have been coming here for the longest time. everyone who works here has been so helpful and nice. they are very personable and i look forward to getting furniture from them always.
View on GoogleJigar Desai· 5★ · 2024-12-12T11:28:58.737056Z
Late to review but it’s never too late. We bought our very first mattress from Joe and guess what, we overslept the next morning. Both Sr & Jr Joe has been providing OUTSTANDING service to people for 25 years. We bought our mattress from Sr Joe in Year 2000. Glad to see you keep up your standards. Wishing you the very best.
View on GoogleK M· 5★ · 2023-01-10T17:16:33.425161Z
We decided to use them to fully furnish our home. We went in and ordered everything we needed a few weeks back. Joe was very helpful & super friendly. The delivery guys are also very friendly and they had everything built super quickly. Did I mention their prices are excellent?! Quality furniture for an affordable price. I cannot recommend them enough to everyone. Really great guys over there. Really great furniture too! We’re super happy! Shop local 😁
View on GoogleStephanie Katz· 5★ · 2023-06-02T18:08:33.862135Z
This place is way better than your commercial chain mattress places. We were skeptical at 1st because the outside looked iffy. But on the inside was really nice and the gentleman that helped us was excellent. Perfect customer service. Knew what he was doing. He gave us a great deal on a mattress. Had it delivered a few days later. Their delivery guy was very nice and we paid him cash. They went above and beyond for us and we are very happy. Whenever we move and get beds for our kids, we will definitely come back. Highly recommend.
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