Speedy Furniture of Indiana

Only thing “speedy” about this place is them taking your money! I ordered a Bedroom Suit. I was originally told two possibly three weeks. Which turned into FIVE weeks!! Finally got the items in , which I had delivered & setup. He realized he ordered the wrong thing! He states there was two options & he clicked the wrong one. The bed now sits wayyyy to high. Second issue, he took a chunk out of the top of the foot post unpacking it with his knife. It’s an obvious eye sore! He said he could reimburse me 25% since it was his fault. That turned into weeks of the “run round” . He kept blaming Ashley Furniture stating it’s a long process with them! I turned this matter over to the Better Business Bureau. They responded that, Speedy Furniture would NOT respond to their attempts to contact them on this issue. It’s just all around very poor customer service! They are great when taking your money but don’t expect them to uphold that greatness if any issues arise. So SAD how this business doesn’t care about anything but TAKING your money. I recommend shopping at at a place that cares about their reputation and upholds great customer service no matter the circumstance!

The experience with this store was spectacular! They had exactly what we were looking for and well within our budget. They also weren’t pushy at all. The delivery could not have been more prompt or efficient. 10/10 would recommend.

We are so happy we stopped here! The owner's daughter was super helpful and friendly without being too overbearing and gave us space to look. We came for a couch and ended up with a bedroom set as well because the selection and prices were so great! The furniture came within 4 weeks. There was a crack in the one chest, but not by the fault of Speedy's. They were kind and told us how to go about fixing it so they can order a new one. Would definitely take my business here again!

good quality and experience but the store is now closed and empty. No warning.

I'm torn because our experience was mixed with this company. I want to be as nice and honest as possible. The employee's are great. Fantastic even. They will not push a sale on you, which is great because sometimes, you just want to go and look, which makes a relaxing atmosphere. They also try to accommodate you as best as they can within the company policy, which is great too, because that's all you can ask for. Negatives for us were, the company seems really disorganized. They don't know which customer orders what, or pays for what. They gave us a 6-8 week timeline for our furniture, but they really meant 6-8 months. It's totally understandable that everyone is playing catch-up because of Covid, but I wish they would have been up front with us on that in case there was an issue, and there almost was. They're at the mercy of their manufacturers plain and simple. It seems the no cancelation policy is the big issue/complaint amongst other customers, and it obviously is to sell the furniture for the price that it is. Once again, totally understandable, but once again, wish they would have been up front with that. Once the receipt is signed, you are legally bonded to it, and you bought furniture no matter what. We paid an extra $200 for the industrial coating to prevent stains on our furniture. They forgot that we paid for it, and didn't do it on some of our furniture. I don't know if it prevents stains, or makes them easier to clean, but you still need a spot cleaner of some kind. I would recommend you don't get it. It's hard to get a hold of them when you call, they won't call you back when you leave a message, and they won't call you when your furniture comes in. We had to physically go to the store to find out about our furniture. Like I said, we had mixed experience. The employees are very nice, but there's a lot of disorganization that needs to be addressed. I hope this is a nice and HONEST review that is helpful for both seller, and customer.