Warren Home Furnishings

Very disappointed with this company. Bought local . Didn't turn out very well at all. Owner won't repair/replace broken recliner. Lifetime warranty. Owner hung up on me. Chair is less than 5 years. Definitely suggest not shopping here . Deeply disappointed. Dealt with Big lots on other furniture absolutely no problem. Warren furniture is definitely giving small family business bad name .

My grandma posted this on her facebook yesterday and I just wanted to share it here just incase Rick sees it!🤍 “Big shout out to Rick Warren of warrens furniture. He was so kind and went above and beyond to make sure that we got the chair we needed. Even working after hours to help us out. Thank you Rick.” Marie and Dean T.

Sale process went fine, delivery was fine, follow up and warranty issues are terrible. We paid good money for a couch, love seat and recliner Dec 2021. All reclining seats on couch, love seat and recliner are broke and does not work properly. It has not been abused or neglected. Not impressed with the quality of furniture. I have called numerous times without any answer or call back. They are now out of warranty. Next living room set will be bought elsewhere.

My mother is 81 years old, she purchased 2 recliner chairs, after 2 months they had the biggest sink hole. It took several weeks to get a returned phone call and then 2 more weeks to get someone out to look at them. It has now been 2 weeks since they came out and told her the chairs had no support on the bottom that the wires were not installed to hold up the seat of the chairs. I have left multiple messages for the owner to return my call and still have no response. Very poor customer service, I would not purchase at this store EVER again.

Nice furniture, reasonably prices.