Active Home Furnishings

I would give them 10 stars if I could. My dryer was working, but making a very loud banging noise. I came by to buy something used and saw the repair sign. I was able to bring my dryer down and the repair man Mike had it fixed in 1 day! He was super polite and my dryer is purring. So happy I saved my money and had it repaired, and he even gave me all the change he found inside 🤪Thanks Mike! And the gentleman working up front loaded it back into my truck when I came to pick it up too! Awesome customer service!

Many years ago, close to thanksgiving my refrigerator quit working. In a haste I bought a used one from Active. Probably 7 years later it’s still working with no problems. So naturally I went to them straightaway when our washing machine broke. Awesome experience. Had a little issue but with a generous 6 month warranty they did the best and even more than could be expected. After a slight delay waiting on a part the machine was brought back. Something may have happened in transport but it still wasn’t working. Elijah contacted me with a time he would arrive on Monday. Much to our surprise he showed up with a upgraded replacement. No charge. These guys stand behind their work and are true to their word. Great experience. Friendly and helpful. Very refreshing in this dog ear dog world we live in.

Bought a brand new GE washer and dryer set. Was under warranty and the dryer failed. Waited 4 months with an old loaner. They brought it back saying it was fixed the dryer would keep running with the door open. Only did one load of laundry and it won't work. Now the dryer won't start says the door is open. Now we get to figure out how to dry the load we just washed. Spent almost $4000 on the set and I still haven't even unboxed the washer. To say I am disappointed is an understatement. They never even contacted me while having my dryer. I had to call several times over the months that they had it to get updates. They kept telling me the part was on order. I am guessing they just bypassed the part. Now I am stuck with a broken dryer. Guess we will see if they make it right. This is the first and last time I ever buy a GE anything.

I had a wonderful experience with Active Appliance Repair today. I had the pleasure of meeting Mike today. Mike came to my home, checked out my washing machine that was having an issue with draining. Mike was amazing, i totally thought that the machine was on it's last leg so to speak. Well Mike opened the lid touched and jiggled a couple things, told me he knew what the problem was and that he had the part that i needed in his Van and voilà just like that it was repaired! In and out in maybe 20 minutes if that. Totally impressed with Mike and would definitely recommend Active to anyone who is in need of appliance repair. Great job Mike!

Worst customer service ever! You would think that since your a small local business that you'd at the least do your job! I bought a mattress from mattress land and asked where I can get a used washer & dryer. Guy said as a matter fact we own active home furnishings acrossed the street. Yes that's right they own both! I paid 700 cash for a new mattress then drove across the street and spent 500 on a refurbished washer and dryer. Not even a year later the washer broke! I live alone so only wash about 8 loads a month. I called to get it repaired they said the repair guy would call that same day to set a time and day to fix it. He never called so I called the next day. He contacted me to the repair guy and he said he'd be by within 4 hours. He showed up not wearing a mask, asked it I rent and if it was from a property management. Why, I'm not sure. He turned my washer on, heard the noise it was making then changed the washer to another cycle then said a guy would call to pick it up. I asked why, he said to repair it in the shop. I said so your going to take my washer fix it then charge me God knows what! He said they'd call with a repair price before they fixed it then just left! I had questions that apparently he had no time to answer or just didn't care to share with me. So I waiting for that call for the pick up. I received a text telling me when they were coming. I text back that I had questions before they come pick it up. He text back they'll call me. That was a month ago!! BAD BUSINESS I WILL NEVER GO HERE AGAIN NOR WILL I RECOMMEND THIS PLACE TO ANYONE!!!