Allen's Furniture in Rich Creek - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.4 · 25 reviews

Last updated Jul 18, 2026

Lisa Winus· 5★ · 2025-07-30T19:33:35.327395528Z

The store itself feels like home! The owner is a professional friend of anyone looking for comfy room decor. Highly knowledgeable on all of their goods. In store or online, you'll find a world of comfort and value!

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A· 5★ · 2021-04-13T14:13:50.989443Z

My husband and I had the best experience when shopping for a new recliner. The saleswoman was super sweet. Delivery was prompt. The whole experience was nice and easy. I am so glad that we stopped and shopped with Allen's.

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Kevin Law· 1★ · 2023-03-04T14:46:53.597006Z

Buying the items was fine, their ability to honor warranties and there record keeping is terrible. 2 motors went bad and it took 4 phone calls and a in person visit and it is yet to be fixed. There are many variables that goes into this but in the end they put no effort into assisting us.

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Susan Elyard· 1★ · 2021-06-24T12:10:30.097754Z

Very friendly but when we received our couch from them it wasn't the one we ordered. The one they sent was close to the one we bought was extremely hard. No one can sit on it much less lay on it. When we called them Allen sent his delivery guys to check it out and their comment was "oh we know this is the one you ordered because we took it directly off the floor, it's the exact same one you sat on that day" also after Allen telling us when we called that he had put a sold sign on it after we left that day after us telling him we were going to his other store to look at other ones cause we still wanted to look around so we hadn't committed to buying it. So one we didn't agree to take the floor model that we had NO idea who had sat on especially during COVID19. I also want to state when they delivered it and came to check it they did not wear masks and that was before the vaccine was release and mask mandate was lifted. That was their reasoning for not taking the couch back or letting us pick another one out, was because of covid rules...So word of advise, DO NOT BUY FROM THESE PEOPLE!!!!!!!!!

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Danny Woodson· 5★ · 2019-11-15T20:52:45.159218Z

Great customer service. Friendly people. Delivery was 1hour and half later than was told. 11:00 - 12:00 window. Came 1:30. Would have been nice to get a courtesy call. We will see on my next order.

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