Bay Bed & Mattress, established in 1992 in Santa Cruz, CA, specializes in customizable mattresses made with natural latex, organic wool, organic cotton, and pocketed coils. They offer a Comfort Guarantee, allowing free firmness adjustments until customer satisfaction is achieved. In addition to mattresses, they provide a variety of bedroom furniture and sleep accessories.
No promotions found. See store for potential offers
- Locally owned since 1992
- Customizable mattress design with zippered cover and modular components
- Dual spring units for personalized firmness on each side
- Comfort Guarantee: Free firmness adjustments until satisfaction
Brands
Ideal for
Technology
Assortment
Price range
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 4.8 · 33 reviews
Last updated Jul 7, 2026
Lovely local business with great fully customizable mattresses! They’re made with organic materials and they’re eco friendly! They deliver all around town too!
View on GoogleI bought three beds and two mattresses from this company over the course of the last couple years. I am very happy with my experience with them. One of the mattresses I bought is a custom made mattress. It feels so good! The price was affordable, comparable to what I've paid at the typical mattress stores. We initially bought a firm mattress and then changed it to be slightly less firm. The process was a breeze and the customer service was excellent. They set up the beds and they feel so stable, no squeaking, and very good quality. Delivery and set up was also a good experience. I'm SO glad I purchased a mattress from this company. I'm sleeping so much better now and it has really made a difference in my overall mood and health.
View on GoogleNo frills mattress store with very helpful and friendly staff. Worked directly with the owner to find the right firmness with our mattress. Prices are a bit higher than your standard mattress store, but the mattresses are made to your liking with good quality materials. Took about 1 week to get mattress available and delivered - best sleep ever!!
View on GoogleWe are very happy with our bed. The sales process was very pleasant and informative. The bed was delivered and set up very professionally. After a couple of weeks of owning the bed, I decided my side was too firm. They came out and changed it within a day or two of calling. Could not ask for better service. We did our research before buying and found with the level of service, choice and quality, that it was a good purchase. I suspect those reviews saying it is overpriced have an inferior product and cannot replace the parts in the bed like one can with these mattresses.
View on GoogleI bought a queen size mattress here about 5 years ago, in 2011. It has coil springs with 4 layers of one inch latex on top and an organic cotton and wool cover. This has been the most comfortable bed I've ever had in my 60+ years. You get a super custom bed, but not at a bargain basement price. However, I'm very satisfied that this bed will last far longer and remain comfortable for many years to come, unlike the bargain basement mattresses that I've bought in the past. If the latex gets saggy (which it shows no signs of doing yet) then it is replaceable. This is not a cheap bed because a bed this good can't be put together for cheap money. You get what you pay for. I'm a very satisfied customer. Delivery was on time and friendly. No regrets.
View on Google- Ramos Furniture (La-Z-Boy Comfort Studio)
Santa Cruz, CA · 0.5 miles
- Mattress Firm Santa Cruz
Santa Cruz, CA · 1.2 miles
- Mattress Nation - Santa Cruz
Santa Cruz, CA · 1.2 miles
- Mancini's Sleepworld Capitola
Soquel, CA · 2.3 miles
- SC41 Furniture & Mattresses
Soquel, CA · 2.3 miles
