Carlson's Furniture & Mattress in Klamath Falls - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.1 · 89 reviews

Last updated Jul 22, 2026

Jose Morales· 5★ · 2024-10-09T18:10:20.148443Z

Here’s a revised review including Ken and Pam, the owners: Exceptional Furniture and Outstanding Service from Ken and Pam! I recently visited this furniture store and was absolutely impressed, not only by the quality and variety of the furniture but also by the incredible service provided by Ken and Pam, the owners. Their passion for what they do truly shines through in the craftsmanship of the pieces they offer. Whether you’re looking for something modern or timeless, the selection here is unbeatable, with each piece being both stylish and durable. I couldn’t be more pleased with my purchase and the exceptional service. I’ll definitely be returning and recommending this store to everyone I know. If you want beautiful furniture and the chance to work with such wonderful owners, look no further than Ken and Pam’s store!

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Ally Dutkiewicz· 1★ · 2025-10-17T18:54:31.658582202Z

‼️PSA‼️ Zero out of 10 — Do Not Recommend 🚫 We purchased a king mattress from Carlson's Home Furniture during their sale. After realizing it was uncomfortable to sleep on it, I called to see what could be done(10/15/2025). The owner told me to come in and speak with his wife, Maggie the following day (10/16/2025). She was incredibly kind and helpful, and told me we would be receiving a refund (in form of a check) for a certain amount once we brought the mattress back. So my husband packed up the mattress, and we came to bring it back. *went to Legacy and purchased a way better mattress, for cheaper with great customer service*🙏🏽 However, when I returned with the mattress, the owner completely denied what was agreed upon - he refused both the refund and the return, even though he had told me to come talk to his wife and we were in agreement that the refund be issued in form of a check with mattress in hand. Horrible customer service and very unprofessional business practices. I would not recommend this place to anyone.

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Alyssa Alford· 5★ · 2026-01-04T14:54:55.774559128Z

They are super kind, helpful, and patient. I have very bad spine problems so I have to really find comfort in things and that mean a lot of test sitting pretty much everything that interests me multiple times. Absolutely great customer service!

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Brilliant Health Medicine· 5★ · 2025-01-05T13:19:42.996824Z

5 years ago I moved back here to Klamath and needed furniture. Being 3rd generation Klamath, my dad suggested I look at Carlson’s to support one of his local long time acquaintances and support our town. I found a bed frame that I loved, a mattress, and designed a custom feather couch, picked out the fabric and all. The whole process was seamless and they made special accommodations for me with letting the mattress off gas for a while since I’m sensitive to the fumes that new mattresses have. I had such a wonderful experience that now I’m going to go back for my next bed set for my guest room. Everything arrived on time, and my custom couch actually arrived ahead of schedule. Thank you Carlson’s! Support local !

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Dwight Henry· 5★ · 2023-04-14T18:55:17.065409Z

I bought this stand, hope chest and double recliner rocker for a couple thousand less than I expected and the service and delivery were top shelf.

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