JUNCTION FURNITURE & MATTRESS in Queens - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 4.8 · 1111 reviews

Last updated 10/31/2025

Melissa Santos· 5★ · a week ago

So so happy with our purchase! The owner who I believe is David & one of his workers Odalis were outstanding! Customer service is top tier. We literally got our 5 piece bedroom set, sofa & table from them! They made the process so easy. They handle everything from delivery to set up. I mean I honestly have never shopped anywhere that handles everything so flawlessly. You can tell they really care about their customers and love what they do. I’m so happy with our purchases. We showed them pictures of the apartment before buying anything and they helped us chose everything from the style to the color to picking out decor. So so grateful for them in helping us make our new place feel like home. Will definitely be coming here again when needed.

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Fatima Ramirez· 5★ · 2 months ago

I loved this place 💖 since I arrived, the girl who serves there was very friendly. She tries to accommodate something good according to your budget, she helps you a lot and delivers totally fast, even on the same day. The product is of excellent quality, very good.

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Carmen Montoya· 4★ · 2 months ago

Wonderful and professional customer service from beginning to end. I am so happy with my bed. It's firm and comfortable. Just by looking at it, you can tell it's very good quality. Delivery was fast and efficient. They made sure drawers worked properly, and set up very quickly. Last but not least. Abdul and the sales team were very clear and showed me all my options. They were not pushy at all. I got a good price without having to haggle. The store even gave me two free bamboo pillows and a mattress protector with my purchase. I highly recommend this store for your furniture needs!

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byron cocha· 1★ · 4 weeks ago

I bought a bedroom set a year ago. The purchase process was a good experience. A good price (,not cheap)but.... the quality is very cheap. I got a 1 year warranty bybthe store and I have been asking for service for over a month because the base starting to fall apart. I have been told that they will be coming to fix it and it has been weeks and no one has showed up. I got tired of asking the store for their service crew to come. I will be fixing it myself. I think most of the reviews are giving at the time of purchase, which the process is really smooth. However their furniture is cheap and doesnt last.

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Gissell Cordero· 5★ · 10 months ago

Great customer service and communication, the delivery came before expected date and they assembled and cleaned up ! Very professional and punctual, They approved me for credit easy . I recommend this Furniture.

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