Robin Roman· 3★ · 2026-06-16T22:08:39.647806767Z
I have mixed feelings about this place. The salesperson (Lexus, I believe) was truly helpful in helping me pick out a few pieces. In the end though, the furniture is really the same quality level as Amazon/Wayfair. The delivery guys were great, but what got me was the amount of dust on the furniture. Layers that even a swiffer couldn’t wipe away. I have never had any furniture that wasn’t cleaned before delivery. Even the furniture I’ve taken out of boxes from Amazon/Wayfair hasn’t been this bad. It looks like the furniture has been sitting in the warehouse without any coverings at all, just letting dust build up. For the extra money I had to pay for delivery, setup, this is very disappointing.
View on GoogleDena R· 1★ · 2026-06-13T23:38:06.775723312Z
I am extremely disappointed with my experience with Living Spaces.
I spent over $7,200 on a bed, including delivery and professional setup. Unfortunately, the delivery team only assembled half of the bed and left the other half unfinished. To make matters worse, the remote control didn’t work because the batteries were installed backwards, which tells me they never even tested that side of the bed before leaving.
The motion sensor light that came with the bed also does not work. Since delivery, I have made multiple phone calls to customer service, including troubleshooting calls and follow-up calls, just trying to get a replacement motion sensor. I even went into the store seeking help, but the staff would not assist me, would not file a report, and could not help me get the issue resolved.
Adding to the frustration, I was never provided a receipt, which made it even more difficult to get assistance from customer service. I finally had to call and request a copy of my receipt myself just so I could continue the process of getting a replacement motion sensor.
After paying for delivery and setup, I now have to install the replacement part myself. For a purchase of this size, I expected much better service, quality control, and customer support. The entire experience has been frustrating and disappointing from start to finish. They supplied the picture showing it not working.
View on GoogleTina Smerek· 5★ · 2026-04-28T21:05:57.259682284Z
I never thought I would want to review a furniture store but Living Spaces has officially set a new standard for what I want when I go shopping now.
First off, there's a bar on site and everything is $2. So I can casually sip on a glass of wine, try out furniture, push my 1-year-old around in a fun cart or let him toddle around AND the older kiddos get to run around in a giant play area ...! Win/win/win.
The sales people were also super friendly without being pushy and we had multiple offer to come help us out or answer questions while we were there. And the furniture has a amazing variety of price points from super affordable to fairly high-end.
We ended up purchasing a leather couch set with the warranty and opted for driveway delivery. Everything was neatly boxed up and handled with care by the delivery team and it arrived right in the window that they had estimated for us.
Set up of the couch was a piece of cake and we couldn't be more happy with our purchase. I'm honestly looking for excuses to go back and shop for more furniture, just so I can enjoy playing around in the space and sipping on wine again.
If you're looking for furniture, I highly recommend checking the space out!
View on GoogleCollin C· 1★ · 2026-03-16T17:57:36.699263882Z
$1,700 Couch… Still No Couch. One of the Worst Buying Experiences I’ve Had.
**update- finally got the couch. Delivery was horrible. The crew made a mess. Took forever and were rude. NEVER order from Living Spaces.
I spent $1,700 on a couch and still haven’t received it. The experience has been a complete mess from start to finish.
Here’s what’s happened so far:
• Major delivery delays — My order has now been delayed multiple times. Every time I think it’s finally happening, it gets pushed again.
• Delivery restrictions never mentioned at purchase — When they finally contacted me to schedule delivery, I was told they only deliver on Saturdays. This was never communicated when I bought the couch.
• Extra charges after purchase — I paid for full-service delivery when I placed the order, but then I was told I needed to pay an additional $40 on top of the agreed price.
• They tried to deliver only PART of the couch — Yes, seriously. They told me they could deliver only a portion of the couch and not the whole thing. What exactly am I supposed to do with half a couch?
• Poor customer service — When I called to try to resolve the issue, the representative (Erica) was rude and unhelpful. Instead of fixing the problem, the conversation made the situation even more frustrating.
At this point the entire process feels disorganized and poorly managed. Spending $1,700 on furniture should not involve this level of confusion, delays, and lack of accountability.
If you’re considering buying furniture here, be prepared for delays, surprise charges, and a frustrating customer service experience.
I strongly recommend shopping elsewhere.
View on GoogleJordan Rothenberg· 5★ · 2026-02-10T00:15:40.585001238Z
This place was a blast! Went in looking for a new living room couch. The style and price range were perfect for us. The on-the-floor support from the whole team made navigating the big store a breeze. James helped us refine our search and make an easy purchase. Our 4 yr old loved the play area and the cafe tab reimbursement was a nice touch for the experience. Would recommend!
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