Mattress Firm Austell in Austell - Reviews, Hours, & Deals

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Average rating 4.8 · 751 reviews

Last updated Aug 7, 2026

ThomasBenjamin1977· 5★ · 2026-05-03T01:27:39.489590889Z

Aaron was superlative! Knowledgeable about the different aspects of each mattress. Knew how I slept from observing how I tried the products, then recommended the perfect choice. Respected I was a Veteran and also a returning customer. Mapped out my delivery. Basically he took care of me properly. In a time where customer service is lacking he shined. Great value provided in service selection and quality.

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sherry williams-fortier· 5★ · 2026-03-26T01:46:57.366890303Z

I had an awesome experience from the time I walked in the door 🚪 until I left. Alex was so amazing and he explained as well as visual about the details of what type of bed in the showroom. He catered to all my needs because of a condition I have to help me chose a good bed for me. It was just me in the store for 2 hours my choice to make sure I was able to look at and test the comfort level of what I was looking for. I did get my first sleep bed and I am super excited to be able to improve my quality of health with a good sleep in my new bed. Thanks Alex

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C Gooch· 5★ · 2026-07-09T13:50:35.369551213Z

Alex was amazing! He assisted me with my purchase and got the mattress I wanted at a great price in a payment plan. I’m very happy!

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TheRealDjango (TheRealDjango)· 5★ · 2026-05-07T02:35:47.492767350Z

The experience with purchasing our new mattress at Mattress Firm was a very pleasant, positive and relaxing one. We didn’t have to spend a long time looking around for what we wanted, in fact all we did was tell William what we were interested in and he professionally gave us examples of what Mattress Firm had in stock and we just decided on one of the three examples that were shown to us! And that was all she wrote! Great job Mr. Couch!

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Drew Rogers-BBC· 5★ · 2026-04-20T19:01:36.418067551Z

What started with Joe on a warranty claim that provided benefits on a replacement upgrade. Then a week later, Alex helped close to the deal providing helpful guidance on the best comfort and value for our needs. Even researching their sales clearance department to help with our budget. All in all, a satisfied customer. Good work, Guys!

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