Mattress Firm Loudon Road in Concord - Reviews, Hours, & Deals

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Average rating 4.8 · 405 reviews

Last updated Mar 23, 2026

R Dean Murray (Dean)· 5★ · 6 months ago

Sales staff was friendly and knowledgeable. They took great care helping my wife select the best mattress based on her medical condition. Hopefully she will be more comfortable while she deals with her cancer symptoms. Special thanks to Natalie for her understanding and helping us make the best selection.

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Ethan Berrigan· 5★ · 6 months ago

Eric Cardinal and team in Concord were fantastic. Great service and knowledgeable staff. Natalie was our rep on Loudon Road, Concord NH and she was able to answer all questions we had. Would 100% recommend this store and if we ever need another mattress, I know where to go back! 10/10

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Michael Spofford· 5★ · 8 months ago

My partner and I just bought our first mattress and adjustable base from Mattress Firm. Natalie assisted us in finding our perfect match and was amazingly helpful and personable, making the entire experience painless. Certainly an expert in her field, Natalie was extremely knowledgeable of products and services, understanding of our needs and wants, and completely forthcoming in managing our expectations. Above all, Natalie was courteous and patient while we made our decision. She made us feel welcomed, and we could tell her priority was ensuring we find the mattress of our dreams. The service Natalie provided was invaluable and we’ll be encouraging our friends and family to seek her out when their time for a new mattress comes. Thank you so much Natalie for helping us with our mattress needs, and making the experience one of the best (if not the best) customer experience we’ve had. 5 STARS ALL DAY!

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Miss Murp· 5★ · 7 months ago

I couldn't be more pleased with my experience with Natalie Norstrom. I've been needing a mattress for a few years and today I couldn't have been in better hands. Between knowing the different prices and giving me the best bang for my buck and then actually understanding what I needed as a side sleeper. The deals were amazing due to the Labor Day sale and I am super excited to get my mattress.

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Caelis McGuire· 5★ · 7 months ago

I tried buying beds online for years and they always were terrible or not what I expected when I got them. I LOVE going to mattress stores to try out beds before I buy them and this place was great! Natalie helped us and she was amazing! We tried like every firm bed there was and she helped us choose the perfect one for us I know the world is more and more online these days, but buying a mattress should be something you try in-store first. Highly recommend!

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