Mattress Firm Portland in Portland - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.9 · 425 reviews

Last updated Jul 22, 2026

Crispin Cortez· 5★ · 2026-02-04T17:22:21.445270397Z

Shows an incredible amount of knowledge of all products in store. Genuinely felt comfortable in all help with decision making with finances. Felt like we were left in the hands of someone more than capable of getting the job done. Overall great experience! Thanks Luis

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Victoria Hernandez· 5★ · 2025-10-18T15:50:40.490052842Z

Heather was amazing at helping us purchase our new bed set! She was an absolute joy! so knowledgeable and extremely kind. Best customer service! I wish everyone was like her. She made us so comfortable! Thank you heather for being so gracious and amiable!

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Sierra Johnson· 5★ · 2026-03-29T20:17:35.523146462Z

Heather was great! She took her time explaining the difference between each mattress and following us while we went back and forth testing the same 2 mattresses, haha! She really gave us amazing customer service and we left happy with a new mattress on its way next week.

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Mo Olivarez· 5★ · 2026-02-14T22:29:34.096903040Z

Couldn’t have asked for a better experience! Heather Trotter was amazing with helping us choose the perfect bed to picking the right pillows and all the needed things in between. She understood, communicated, and gave much needed advice on top of offering multiple suggestions to suit both mine and wife’s needs. 10/10 would recommend!

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Jerilynn Pruske· 5★ · 2025-09-24T19:56:27.938629286Z

My husband and I came in and explained what we’ve had in the past and what we needed now! Ms. Heather was amazing. She knows her product, with her help we narrowed our choices to three! Today we went back in to see if we could make a choice! Luis helped us make the final choice! You are amazing Luis, thank you for everything! Mattress firm, thanks for 0% interest for five years!!!

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