Mountain Comfort Furnishings & Design

Great selection of furniture, wall art, and decor. Staff was friendly enough. Loved the reclaimed materials items, though prices were high for my expectations, even considering the region the store is in.

Great furniture selection and high quality! I appreciate the support for our community! Thank you

Broken statue and broken customer service Let me start by saying that my wife used to love this store and I often purchased different pieces of furniture and spend over several thousands of dollars in the last year. However, we noticed recently that customer service and attitude towards the customers seem to be deteriorating. Last month we were in the store looking for a large chandelier for our new home. When I asked a women who appeared to be a store manager if she can check the length of power cable and chain for me, she answered “you can check by yourself!” I was surprised with such a blunt response and apparent lack of interest to assist the customer but I thought that that was perhaps just a bad day. Well, we came back last week to look for decorative statues for our bedroom and had much worse experience. My wife and I waked into the store without being noticed or greeted. The same person was busy with some new furniture deliveries which may have explained her lack of attention. My wife noticed an interesting small statue on the shelf that was not marked with a price tag so she taught that may be a tag was under the statue. She picked it up and accidently dropped the statue that broke into two pieces. We put the statue back on the shelf and manager came up yelling at us and being very rude without trying to understand what happened. My wife had no choice but to offer to buy broken piece without even knowing the price. We ended up paying over $100 for a broken statue but decided not to spend $ 1,500.00 for another piece we liked better. In sum, we will not return to this store as I do not intent to promote business that fails to work with customers.

Love that they are open 7 days a week! Beautiful selection of high end leather and wood Western and Mountain themed furniture. Also unique accessories, including pillows, rugs and even stuffed animals! I appreciated that they also offer in-home design services. I have purchased couches, bunk beds, armoires, table and leather stools from them. Quick and efficient delivery to my cabin.

Britta was our sales person from 3 years ago and when we returned to order more items she remembered our home and was so helpful once again👍