Northside Mattress And Furniture
Cincinnati, OH
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Real Google reviews from nearby shoppers
Average rating 3.4 · 112 reviews
Last updated Jul 3, 2026
DO NOT BUY HERE! This place is awful with horrible customer service. I had placed an order and paid in full with my credit card on 8/13/20. Then literally less than 24hrs later clled them and cancelled my order because someone else has already bought the set on 8/14/20. They said they would cancel my order and refund ALL of money within 72hrs (business days). Well Wednesday comes and my card is still charged. Thursday still charged, Friday still charged, today Saturday still charged. I've called everyday since Monday and talked to multiple different people who claimed to of cancelled the order including the "manager". Well when I called my credit card company a week later they said no such cancellation existed! I now have fraud protection handling the issue with this unprofessional, shady, hodgepodge store. Unless you absolutely have to I would avoid this place at all cost.
View on GoogleI was able to afford my daughter a new mattress set with a split box spring for an all time low! It's a very nice firm queen mattress set that I was truly blessed to buy. They also have lay away and they have some very nice furniture. The family there welcomed me as if they knew me, coming in the door. That's what most important to me; how I am treated, tells me if I want to spend my money there or not? I was ready to buy💯. Delivery price can't be beat either. Do yourself a favor and check them out!
View on GoogleGood quality mattresses. The same day that I went and paid for the mattresses they were delivered to my house. The delivery drivers even offered to put them together for me! I highly recommend and would definitely shop there again especially for the nice fashionable chairs, carpets and rugs that they have.
View on GoogleThe movers called at 4 while I’m at work trying to tell me it says deliver at 4 when it clearly said deliver around 6. Then at 6 they called me talking about tipping them before they were even at my house. Then all they do is sit your furniture in your living room not your room they need to be in a paid 80 extra for them to come deliver tell your money hungry boss to tip ya!
View on GoogleI had to wait for my order for an additional week from what I was told.. They never had a direct time window.. They forgot a small price of my order but told me they would bring it back. Its a week n 3 days later and I still don't have them.. Other than that great furniture and they have lovely delivery guys..
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