Relax The Back in Tucson - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 4.2 · 40 reviews

Last updated 10/29/2025

Janet Ball· 5★ · 3 months ago

We knew we wanted a Casper Dream Max mattress, and RTB was the only place in town that had them in their show room so that we could try it out. Darren, the store manager, was there and he was amazing! He was a fount of knowledge about mattresses, foundations and pillows, and he asked great questions about our needs. Everything about the purchase and delivery was excellent. This is the second item I've purchased from RTB and both experiences have been stellar. I highly recommend!

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James Delker· 1★ · 8 months ago

Salesman was great. Friendly and courteous. Service is terrible. After three weeks, I still haven't been told when I can expect the chairs to be shipped to the local store. I don't want the chairs anymore. You keep them. Don't ship them to me. Just return my money. Cancel the order.

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Rita Robinson· 5★ · 5 months ago

Our salesman was very well informed, courteous and through. We are very pleased with the special sheets we purchased.

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Donna Moore· 5★ · a year ago

Darren was very knowledgeable and helpful. I've dealt with Relax the Back for several purchases over the years and I've been very pleased with my items: chair cushions, pillows, recliner and now an office chair! The professionalism and knowledge of all the staff I've dealt with has been superb! Product quality is excellent. High marks all around!

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Jeffrey Gardner· 5★ · a year ago

I love everything about Relax The Back stores in Tucson! Besides having the highest quality products (that you can actually try), the staff members are very knowledgeable and try to find an exact match for whatever you may need. The best part is that they don't push you in your decisions. I've purchased a few different items from RTB and will go back for future purchases as well.

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