Serrano's Furniture

So me and my wife bought a dininng table 2 months go since the day it got deliver before delivery guys took of i told that 2 chairs were criple. They try to adjust it and no luck they said some would call me back and 2 months later nothing ysterday my table top part out of nowere lifteted and i called again to warehouse and told me that it dont look like warrnty is gonna cover that i was lime what heck are u serious the seller sold me table told me i was buy qualty 3500 on kichen table for this to happen nope this aint gonna fly i will keep u people udated

Ask for Julio in the Hanford Store! He knows all about quality Furniture! He has so much Knowledge that will make you feel good about what you're about to purchase! I went to a few different stores and had to go back to Serrano's and was happy to see Julio when I walked back in. He is not your regular salesman, this man isn't pushy or just trying to make a sale. Julio wants to give you all the information you need to make a decision you will be happy with. HIGHLY RECOMMEND ASKING FOR JULIO!

Love my new couch and chair with ottoman. New bedroom set too. Julio at Serrano’s Furniture was wonderful. He was very helpful with helping in my color selection and ordering. I would 100% recommend Serrano’s for you furniture needs.

So after alot of searching and pricing, we finally found the sectional we wanted and got help to get the exact color we wanted as well. The staff helped us so much what we thought would be a headache of a process, it was the very opposite. 😊 I highly suggest you choose Serranos for your dream furniture. Thanks so much Diana and Frankie 😊

I went in and decided to buy a table set, asked if it was in stock and how soon I could pick it up. I was told it was in stock and that I would receive it the following Monday/Tuesday. Wednesday came and I called to ask for an update. I was told now I wasn’t going to receive my table for another week and a half. So I called again later to see if there was any way to resolve this since I was in need of a table. They told me I could get the floor model. When I went to the store to pick up the floor model I asked if I could have a discount since it was the floor model and it had a few scuffs and scratches, I was told no and told I could not have a refund either. Then I was told I could come back tomorrow and they would bring the table from the warehouse. I am not from here and my spouse is deployed so finding help for loading isn’t easy. I asked if they could cover the delivery instead since the following day I wouldn’t have anyone to help me (the paper says you need bring two people to pick up) and they said no. The customer service at this place is terrible.