Sherwood Bedding

I got here early, the guy checked me in at 8:18 am for a 12:30 appt and I sat here, after 1:40 I went in to see when they were going to start loading me me bc my light was still green, he lied and said we’re workin on it now, lies, after another 30 minutes they decided to turn on the red light, start, stop, start, stop, I went in again, he said at 2:30 that they were waiting on production for 26 more mattresses, it’s now 4:30pm, 3 more trucks are here, there was 4, they all came after me, yet one has been loaded and is now gone. I asked him what time do you all close, he said whenever they’re done, overtime shouldn’t be paid to workers that are unnecessary slow and don’t care. I see why jobs are being replaced by robots

Picked up a load today heading to Kansas City - checked in directly to a doc - loaded - sealed - paper work in hand and gone in 50 min!! And paperwork is brought out to you — Friendly check in and out thank you much appreciated 🇺🇸👍

Very slow people they take long time to load the trailer This company need to have new manger

Very Disappointed – Poor Quality and No Accountability We’ve been loyal customers of Sherwood Bedding for many years, purchasing around 12 mattresses over time, each costing $600–$800. We always ordered the same model — Firm. About a year ago, we ordered four more mattresses, specifically requesting the same Firm model we’ve always bought. To our disappointment, what arrived were Soft mattresses — so soft that you literally sink in the moment you lie down. They are completely unusable. We reached out to customer service dozens of times by email and phone, begging for an exchange to the Firm version we originally ordered. They refused, saying they couldn’t replace them because the driver had opened the packaging during delivery. After endless back-and-forth communication with the store and the company, they finally agreed to exchange them — but only if we paid an additional $200 per mattress. We reluctantly agreed, as we had no other choice. When the replacements arrived, the mattresses were labeled Firm, but to our shock, they were exactly the same soft mattresses as before — again, completely unusable. Since then, we’ve been in an endless loop between the store, the manufacturer, and customer service — no one takes responsibility. Upon further inspection, we discovered that the new mattresses are no longer made in the USA like our previous ones, but appear to be manufactured overseas (possibly China) with very poor quality and materials. We paid the same premium price for an inferior, low-quality product, and have received no help or accountability from Sherwood or the retailer. We feel deceived and deeply disappointed. We will never purchase from Sherwood Bedding again and strongly recommend others look elsewhere if you value quality, honesty, and customer service.

If you can come in earlier than your appointment the better so you can atleast get assigned a door sooner …the loading will take some time been here 3hrs already and I came in way early before my appointment but still getting loaded