Showplace Rent To Own - Mansfield

Hows this for in writing since you said you couldn’t hear me on the phone. Well just leave this for all of your customers to see. Robert “Bobby” McGuire Sr Mansfield, Ohio 44907 October 25, 2025 Showplace Rent to Own 1040 Ashland Road Mansfield, Ohio 44905 Dear Showplace Rent to Own, I am writing to formally request that you cease and desist all further collection efforts regarding my account effective immediately. I have serious concerns about the conduct of your employees, specifically regarding the incident where your drivers called the police and provided false information, claiming that my children were home alone. For clarification, my 13-year-old and 8-year-old were under the supervision of my 23-year-old nephew during my wife and my absence. I must stress that any further attempts at contact, whether through visiting my home, calling my personal number, contacting my wife, sending emails, flyers, or text messages, will be considered harassment. Such actions will be documented and prosecuted accordingly. Additionally, I want to inform you that any Showplace Rent to Own employee who enters my property without permission is subject to prosecution under Ohio's criminal trespass statute (ORC 2911.21). The actions of your staff, including the manager I spoke with earlier today, attempting to justify this behavior by mentioning they were supposed to call the dog warden for a loose dog, are not only unnecessary but also highly unethical and unprofessional. I urge you to focus on your business operations rather than intruding into my family's and neighbor's private matters. I will happily resolve this matter in court should it be necessary. All communications have been recorded and may be used against Show Place Rent to Own. Thank you for your attention to this matter. Sincerely, Robert “Bobby” McGuire Sr

Upon delivery of our new couch and loveseat set, it was discovered that because of the layout of our house, they would not fit into either entryways. I was extremely frustrated to say the least. The guys loaded it all back up and took it back to the store. When I called the store to see what arrangements could be made to resolve this, they were very quick to offer me a solution. We went and picked out a new set, a tad more in price, but was worth it. They were back at our house within an hour to deliver the new set. I appreciate the great customer service, friendliness, and professionalism of all involved. Extra thanks to the delivery guys for their service and extra trip made for us!

The staff was awesome and very informative about my agreement

Dealing with Show Place going on about 20 years give or take and everyone has been so great to us over the years. Seen people come and go! But everytone has treated us like family. Always great just to stop in and see their smiles, but most importantly for me, they call me by name.

Great place! Awesome customer service and didn’t try to push me to get things that I didn’t need.