Standard Furniture & Mattress

Highly recommend. We have made several purchases from this store and have always had good experiences! Last month we purchased a leather sectional and recliner. We worked with Jennifer and she was amazing- kind, professional and intelligent. Thank you for taking care of us. :-) We are super happy with our new living room furniture.

Friendly and helpful staff, wide variety of furniture, free pickup from their warehouse, free parking

Had a great sales experience. So much so, I referred my in-laws. Then it went south for both of us. My chair broke after one month. I financed my purchase simply to build some credit. I could have paid cash. You're supposed to be able to pay online but every time I would go to pay online the payment wouldn't go through and then I would think it went through and then somebody from the store would call and tell me my payment was late and request me to pay again. The final straw was today when an employee called requesting a payment after I had been told I paid off the balance last month. I even kept a record of me paying off the balance. There is no record of my payment with standard furniture. That being said I will move on to my in-laws experience. They are elderly and in a retirement facility. The people who delivered their bed did not put the bed at the right height and left it with a bent leg posing a danger for them to use it. I had to schedule repair people to come out and fix it several times. When they never showed up or never called and I would call the store The store would tell me that the repair people knocked and knocked but no one answered. This is an overt lie because it is a communal living facility. We would have heard that the people were there to fix the bed. If you buy anything from standard furniture I recommend that you proceed with caution and I would recommend that you pay cash up front and expect it to break or be left with you in a broken condition. In-laws also ordered two end tables online that they waited over 6 months for, when they cancelled the order, they were charged a 20% restocking fee. We will NEVER use standard furniture again.

My husband and I recently purchased furniture at Standard Furniture in Bessemer, Al. It was an excellent experience. We went in with a description of what we were looking for, and Mike Little helped us find a perfect match. Communication from the store was perfect, and delivery was preformed with no problems or delays. We will definitely be shopping with them again for any furniture needs. Thanks to Mike and everyone at the Bessemer store for outstanding customer service.

I ordered a couch, loveseat, and recliner from Standard. I special ordered a loveseat that rocked and had power recliner which the saleslady specifically looked it up and gave me the assurance that I could order it. When it arrived ( a week after the target delivery date), I sat in the loveseat and it did not rock. Also the recliner had issues with the lever not pushing down the footrest. The manager i talked to was not helpful and gave a poor attitude over the phone to help in any way. So beware of the sales lady lying about the furniture just to make a sale!