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High Springs, FL
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Real Google reviews from nearby shoppers
Average rating 4.6 · 119 reviews
Last updated Apr 15, 2026
Amazing experience with Badcock Home Furniture and Callie at the High Springs location. Callie was very friendly when we came in looking for a love seat. There was a great sale going on so we ended up buying a new sofa as well. Love their warranty that covers spills, breaks, tears, pet accidents, etc and if you don't use it then you get it as credit for another purchase. The delivery guys were communicative about their arrival, super fast and friendly as well. We will definitely be back to purchase furniture and appliances from this store. Also what store sends a Thank you note in the mail for purchase. Such a personal touch. Highly recommend!
View on GoogleI couldn't choose a area to be improved at This high springs location, on the question above , how can one ask for much better service when you can pick up the phone & a real human answers, with a polite greeting, & no matter if I have purchased, or had Any concerns they Are not only on it , they make Everything rite ! They make it happen they make me happy & it's always hassle free. This Is My badcocks shopping Store.
View on GoogleMs. Kami and her staff are respectful! This is our go-to Badcock Store in High Springs, Fl. since we've relocated. As long as they continue to give good customer service, we will continue to be there customer when needed.
View on GoogleOn June 23, 2023 I bought an Electrolux front load washer and dryer set from this store; upon delivery the washer had scratches and dents in it. I reported this to the store and they offered a $100 discount (which was never applied to my account). They dryer didn’t heat and needed repair before use! The washer during the first load quit working and locked my clothes in it! The service guy came out said the washer needed a motor and board but the parts weren’t available so Electrolux would replace the unit. After going back and forth with Electrolux and Badcock, I was told that I HAD TO PURCHASE A SECOND UNIT! Which I was very hesitant to do! So on July 12th I purchased a second unit which was delivered July 13th. I submitted all the documents to Electrolux and according to them they issued the approval for credit to my account on July 26th for the full purchase price. On July 31st Badcock called me and offered a partial credit to my account by “returning” the item. I rejected the partial credit and was told they would call me back the next day, it’s now August 4th and I have heard nothing. Why would I take a partial credit when I have gone thru more than a month of stress and headache for a unit that was NEW and NEVER worked! This has been handled horribly. Now I have a payment due that’s double my original payment because of the the second unit that still hasn’t been credited and is still sitting in the way at my home. This is by far the absolute worst experience I have ever had with any purchase and once this account is paid, not only will I never purchase from Badcock again but not from Electrolux either! Please beware and proceed with caution!
View on GoogleI mean the furniture is nice, but the customer service definitely leaves something to be desired. I paid for warranty, and my couch broke after 4 months. I called and reported it, and it took about a week for them to send someone out. They came in and took a few pictures of the damage and said "we'll give you a call when we figure out if we want to replace it or fix it." It's been 9 days since then. I've tried calling a few times. No one answers the phone. I left a detailed message and haven't had my call returned. But dont worry, my payment will be due in full with no prorate even though I have been having to sit on a sagging couch for over 3 weeks ಥ‿ಥ
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