Ashley Store

We had such a great experience at Ashley Furniture thanks to Tyler! He was super friendly, patient, and actually listened to what we were looking for instead of trying to just sell us anything. He made the whole process easy and stress-free, which we really appreciated. If you go in, definitely ask for Tyler!!! He’ll take good care of you!

I had an amazing experience working with Lauren at Ashley Furniture in Bay City! From the moment I walked in, she was friendly, knowledgeable, and genuinely focused on helping me find exactly what I needed—without any pressure. Lauren took the time to listen to what I was looking for, offered great suggestions, and made the whole process smooth and enjoyable. She was patient, professional, and went above and beyond to make sure I was happy with my purchase. Customer service like this is hard to find these days, and Lauren truly stands out. I highly recommend asking for her if you visit—she’ll take great care of you!

I want to express my gratitude to Lauren. Not only did she help my daughter find a great mattress, she gave my daughter a memory she still hasn’t lived down after these two weeks. My daughter who is 35 is mentally challenged, usually people do not take the time to try and understand her, but once I told Lauren we’re looking for a mattress for my daughter, Lauren only interacted with my daughter after that. She was patient and kind. She even laid on the mattress with her. My daughter proudly gave Lauren all of her information, even spelling out her name twice. As a mother this wasn’t just a big day for my daughter but for me as well, seeing how kind people can be if they take the time and giving everybody that undivided attention regardless of looks and disabilities. We will be returning customers and highly recommend Ashley Furniture in Bay City. Ask for Lauren, she is truly the best.

I had an amazing experience at Ashley Furniture, thanks to Lauren! We just closed on our house on Friday, and we’re having a housewarming party in two weeks. I ordered a recliner and a TV stand, and Lauren was incredibly helpful—super knowledgeable about all the furniture and got everything to me well in time for the party. Highly recommend her and the store!”

As My wife & I shopped at Ashley’s Furniture Store, Lauren was incredibly helpful and so sweet! She made the whole experience easy and enjoyable. I would definitely recommend Ashley’s Furniture, especially with Lauren’s help to anyone!