Ashley Store

Benjamin consistently demonstrates exceptional skill in sales and customer service. He has a natural ability to connect with customers, quickly building trust and understanding their needs. Rather than simply focusing on closing a sale, Benjamin prioritizes creating a positive experience, ensuring customers feel heard, valued, and confident in their decisions. His product knowledge is strong, and he communicates clearly and professionally. He takes the time to explain options, answer questions thoroughly, and guide customers toward solutions that truly meet their needs. This approach not only drives strong sales results but also builds long-term customer loyalty. Benjamin goes above and beyond to follow up, resolve concerns promptly, and ensure complete satisfaction. His dedication to service reflects positively on the entire team and sets a high standard for others to follow. Overall, Benjamin is a tremendous asset. His ability to combine strong sales performance with genuine customer care makes him an invaluable member of the Ashley team. We will be back for future purchases because of him.

I just want to say that I absolutely love this store. We needed some new stuff so we stopped in and they was a sales professional. Her name was Leanna Coffman she’s very knowledgeable in what she does and She was very professional. She was very sweet. She talked to us. She got to know what we wanted and what we needed and she did everything in her power to help us get exactly what We wanted she was so nice. Everyone at the store was so very nice and sweet and they was all very respectable to us. I would recommend if anyone has any need for anything for their home. Ashley Furniture In Beckley, West Virginia is the place to go. They treat you like your family. I would like to take time to think Leanna Coffman for everything that she did. We appreciate you so very much. I recommend the store to everyone, friends, family, and everyone I ran across that needs furniture

Benjamin Wheeler provided an outstanding customer experience from start to finish! He was extremely knowledgeable, patient, and attentive while helping me choose the perfect bedroom set and mattress. He took the time to understand exactly what my wife I was looking for, explained all of my options clearly, and never once made us feel pressured. His professionalism and genuine care made the entire process smooth and enjoyable. We absolutely love our new bedroom setup and would highly recommend asking for Benjamin Wheeler if you’re in the market for furniture or for just great customer service!

If I could could give 10 stars I would. From the moment I walked into this store, everyone was friendly and I felt as though they truly wanted me there. My salesperson was Leanna I work in retail myself and I want to say that Leanna is an amazing person to deal with she understood what I was there to purchase. She helped me through the entire process as well as financing. I highly recommend that you ask for her when you enter the store. I have just made my second purchase with her over the phone and it could not have been easier to do if you have any questions or concerns she will make you feel at ease. So I want to say thank you. Leanna, you made a difference in my purchase and my day. Hope to deal with you and Ashley furniture in the near future.

Avery was a great help! He showed us several options and listened to our concerns. We left happy with our decision to purchase the loveseat we chose. We will definitely be coming back in the future to purchase more.