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Ashley Store

Ashley Furniture

Charleston, WV

4.7(1303 reviews)
2 active offers6 store perks
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About Ashley Furniture

Ashley Store is the largest furniture retailer in North America, offering a wide selection of furniture and home decor items. With over 1,000 locations worldwide, they provide a range of products including living room, bedroom, and dining room furniture, as well as mattresses and bedding. Customers can benefit from various financing options and local ownership at many locations.

Current Promotions
Last updated Oct 24, 2026

Current promotions include up to 25% off dining room furniture, buy one get one 25% off accessories, free shipping on $399 Sealy mattresses, and special financing offers.

  • Save up to 25% on dining room furnitureDining room items; exclusions or other restrictions not stated
  • Buy one, get one 25% off accessoriesAccessories; additional restrictions not stated
Purchase Incentives
  • Free shipping on $399 Sealy mattresses$399 Sealy mattress
  • 5 years of special financingSee details; terms not stated in the promotion text
  • 0% interest for 60 months on in-store purchasesIn-store only; Ashley Advantage® Synchrony credit card; equal monthly payments required; minimum purchase may be required; subject to credit approval; excludes Samsung appliances and electronics; not combinable with other offers and discounts
  • Locally owned and operated
  • Largest furniture retailer in North America with more than 1,000 locations worldwide
  • Offers a range of financing options
Mattress Selection

Brands

Simmons
Tempur-Pedic
Purple
Stearns & Foster
Beautyrest
Sealy
Serta
Scott Living by Restonic
GhostBed
Ashley Sleep
Nectar

Ideal for

teens
growing children
adults

Technology

Innerspring
Memory Foam
Hybrid

Assortment

Living Room Furniture
Bedroom Furniture
Dining Room Furniture
Outdoor Furniture
Home Decor
Mattresses and Bedding
Adjustable Bed Bases
Mattress Protectors

Price range

$
$$
$$$
$$$$

Price range not yet reported

What Your Neighbors Say

Real Google reviews from nearby shoppers

See all reviews

Average rating 4.7 · 1303 reviews

Last updated Aug 7, 2026

Abdullah Hasan· 1★ · 2026-07-09T02:37:20.409760705Z

My wife and I had a very disappointing experience with Ashley. We were told by our sales associate, Matt, that our furniture would be delivered within 5-10 business days. Instead, it took 17 business days for it to arrive. At first, Matt was responsive over text and kept us updated. However, as the delays continued, communication became increasingly poor. Responses became infrequent, and we were given a series of excuses rather than clear, honest updates about what was causing the delays or when we could actually expect our furniture. When we called the store to discuss the situation, the experience wasn't any better. There was very little empathy for the inconvenience we experienced, and it felt like the representatives were more interested in ending the conversation than addressing our concerns or finding a solution. Delays can happen, and we understand that. However, when a company fails to meet the delivery timeline it promised, you would expect some effort to make things right, whether that's a sincere apology, proactive communication, or some form of compensation for the inconvenience. Unfortunately, none of that was ever offered. Based on our experience, we would not recommend Ashley to anyone. If you're looking for a furniture store that communicates effectively, values its customers, and stands behind the service it promises, we would recommend shopping at Big Sandy Superstore, or honestly, anywhere other than Ashley.

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Jessica Carl· 5★ · 2026-02-15T21:31:43.801914322Z

Jenny was fantastic! She was able to price match online the sectional I’ve been eyeing for months. We have shopped at Ashely many times in the past and always have great service. Five stars!

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Jacob Kidd· 5★ · 2026-01-30T23:00:28.007110477Z

Just purchased some furniture and had a great experience with Barney. He was well informed and very easy to deal with. He gave us space to browse and was not pushy which is a huge plus for me! Overall a great experience.

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L JONES· 5★ · 2026-07-03T19:57:52.716157577Z

MR BARNEY IS A GREAT SALES PERSON. WE HAD FUN WHILE I WAS TRYING TO MAKE UP MY MIND ABOUT WHICH CHAIRS I WANTED. ALL THE STAFF WAS GREAT. WITH PEOPLE LIKE THAT IT MAKE IT EASY FOR YOU TO DECIDE TO COME BACK FOR ANOTHER PURCHASE. GOD BLESS YOU ALL AND THANKS

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Jacob Jones· 5★ · 2026-05-09T22:01:15.123451787Z

Matt was very informative, helpful, and amazing to work with. He made the buying process feel like a friend helping out rather than a pushy salesman. Highly recommend using him for your furniture needs.

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