Ashley Store

After going to a multitude of different stores and franchises, we went to Ashley's Toms River location. Upon entering, we were greeted with the kindness and customer service that we thought didn't exist anymore. Kevin went above and beyond to help us make a purchase for my dad, and Juan expedited the delivery to ensure that we would receive it in time for our situation. We can't thank them both enough for all of their help, and we are so grateful to have been treated so well in the process. In addition, the delivery staff had great communication and genuinely cared about our delivery. They were prompt and kind, delivering our order with valued service and care.

GREAT! I needed a new couch and shopped for 3 months. I finally went to Ashley in Brick, New Jersey. My salesmen's name is Damon. He met me and my little dog and was extremely friendly. He was extremely knowledgeable and understanding of my wants. He didn't waste my time trying to keep me in the store longer then I needed. I picked out my couch and he offered all special offers available. Delivery was scheduled for mid-November, which was delayed due to government shut down. Damon checked all other warehouses and got my couch to me by the day before Thanksgiving. I could go on about my couch but I'll make it short.....Damon went sooooo out of his way to make sure that I was completely satisfied and happy with my purchase. I wish I would come across more salesmen with the integrity that Damon has. Highly recommended if your looking for furniture. Thank you Damon you're the best!

We recently purchased a double recliner couch and matching chair. The salesman was very friendly and helpful without being pushy or stalking us. The price was very good, the delivery time reasonable, and the setup service well done. Half of the couch was perfect; the other half looked as though it had been made after someone had a liquid lunch. We immediately called customer service. Elyza was fabulous in walking us through the process to request a replacement. She quickly followed up my emails and helped me forward photos. About two weeks later, we received a call that a replacement was approved. Our new couch arrived yesterday. We are delighted that this issue was handled so well and so nicely. We’ll definitely shop Ashley again!

Salesman went beyond to work within my budget for the purchase. Colan the customer service rep that set up delivery and processed the order was one of the nicest and most professional agents I had the pleasure of doing business with. Because of him I would definitely go back again.

Everyone at the store was very helpful and went out of their way to make sure I was satisfied with my purchase. Pricing was good and I am sorry they are closing the Toms River store. Also want to mention my sales guy, Kevin, who was so very nice and super helpful. Thanks for everything ,it was a pleasure.