Ashley Store

Paul was fantastic to work with! From the moment we walked in, he was welcoming, patient, and incredibly knowledgeable. He never rushed us, took the time to explain everything, and made the whole experience enjoyable. Thanks to Paul, we found exactly what we wanted and couldn’t be happier with our new furniture. If you’re shopping, ask for Paul—you won’t regret it!

We had such a wonderful experience with Paul! He was absolutely amazing throughout the whole process. Paul was very patient, answered all of our questions, and made sure we felt comfortable with our choices. Thanks to his help, we are extremely happy with our furniture purchase. Highly recommend working with Paul—he truly goes above and beyond!

Lisa was very patient with us when we were all over the place trying to put together a purchase of a modular couch. She made the experience painless. Everyone was so nice and I’m in love with my new couch!

Had to edit my review sadly. What started out as a 5 star experience quickly has turned into the worst furniture experience I have ever had. Recently moved and needed a LOT of new furniture. Went in on the initial occasion to purchase dining room and bedroom room furniture. They were having a sale - the sales person was helpful - ordered both the dining room and bedroom pieces I wanted for a great price during their Labor Day sale and left happy and excited. Several days later I receive a call from Angelina- the sales manager asking if I had ordered a bed with my purchase and when I stated yes, she explained their was an issue and I was never charged for it and now she wanted me to pay another $1700! When I left the store that day - all the items I purchased were read back to me on 2 separate occasions and that I assumed what I agreed to pay was for everything I ordered. She explained there was some sort of error on some of the paperwork and told me there was nothing she could do. I had to ask her to look over all my items (there were many) to see if she could make up some of the cost elsewhere because I should not be eating their entire mistake. It took her until the next day to get back to me to offer me $250 off my entire order that was $5000+ at this point. After several phone calls back and forth with her I asked if we could get the bill under $5000 since that was my original budget (which would have been roughly $500 off and I still would be eating $1200+ of this unexpected mistake) but she couldn’t manage that to save the sale and do right by the customer. Gets worse - As Angelina and I could not come to an agreement on this issue I contact corporate customer service who had told me they are emailing the regional manager and owner to assist me and nearly 2 weeks has gone by without anyone helping me. I also have no bedroom or dining room furniture while all this is pending and had paid for which absolutely SUCKS! So now not only did I lose my trust in this store in particular but Ashley is losing my business as a customer which is sad because I still needed a ton of furniture which I will now go elsewhere and hopefully be treated like my sale is valued. Truly disappointed.

My husband and I desperately needed a new couch. We felt so rushed last time we needed to shop for one. Upon entry to the store, we did not feel rushed or bombarded. We were immediately greeted by Lisa and she helped us through this process with ease. After much patience, Lisa was able to help put together our perfect couch for our new family room, even making magic happen for a couch color that has yet to hit the floor! Thank you you Ashley and team, especially Lisa!