Crest Furniture - Arlington Heights

Janice is fabulous to work with she’s so personable. They have a great variety of furniture to choose from as well as custom. Will be sending all my friends and family there! Thanks crest

Crest is the BEST! The Crest staff is great. Janice went way above and beyond. Janice knows every brand, fabric and style. Janice is personable, friendly and patient, and she made me feel right at home. The Bassett Grand deep sofa with premier seat and back pillows is so comfortable. Paired with a beautiful ottoman, these pieces transformed my living room.

I am extremely pleased and thrilled with the excellent customer service of Crest Furniture in Arlington Heights. Dave was helpful, attentive to what I was looking for and made the whole process of purchasing a new couch simple and stress-free. I love my new Rowe couch and especially that I did not have to wait months to have it delivered. Dave worked with me to find a piece that was available and ready to ship next day, all the while working with my taste and budget! I highly recommend Crest furniture!

My girlfriend and I went into the store to purchase a new dining room table set. The sales associate Bill did a great job of working with us to order exactly the table we wanted. We ordered a table with chairs and a beautiful TV stand. Just got them delivered last week. Great prompt, professional deliver men. I would highly recommend Crest!

My sectional sofa took longer for delivery than quoted and when it finally came it was facing the wrong direction. Nobody in the store answers the phone or returns messages. My first call went to my sales person Bill Higgins who was extremely rude. Said it wasn’t his fault and I’d have to call customer service. Elaine in customer service doesn’t return phone calls very well either. They did order a new sofa for me however it took over 17 weeks from my original order to finally get the right sofa. When I asked about compensation for my inconvenience I was offered $50.00. I’ve spent some time working for reputable retail operations and I’m thinking $50 doesn’t cut it. Don’t shop here. It’s not worth the hassle