Cumberland Mattress Outlet in Crossville - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 5 · 27 reviews

Last updated 2/2/2026

Jennifer Tinney· 5★ · a month ago

I have an elderly mother that has done business with this company for a couple years and she's very satisfied the owner was very pleasant and very communicable, articulate, and product knowledge, and knew exactly what it was that you were looking for. 79Lx3W9x14D

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Kathleen Jones· 5★ · a year ago

You will be very happy with your mattress buying experience here. Everyone was very helpful in showing you options in design and price to fit your needs. They have a nice selection and range of pricing too. They also deliver and haul away at a reasonable cost. I chose them because of all the wonderful things customers post about them and they were right. You're treated like family from the minute you walk in and that level of customer service is rare these days.

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Cortney Peterson· 5★ · a year ago

My daughter and I shopped around to 6 different local stores before she finally decided on a mattress at Cumberland Mattress Outlet. Brian there is more than just a sleep/mattress expert, he's a great guy and a great salesman without being pushy. He guided us in the right direction, but let us look around without feeling someone was over our shoulder. He was very knowledgeable and answered any questions we had. My daughter was able to purchase the perfect mattress at a great price. Go here and find Brian. He'll take care of you.

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Diane Phillips· 5★ · 2 years ago

We purchased a mattress set in August. We're extremely pleased with it, very nice quality! Brian was very helpful, low pressure, let us take our time. We tried almost every mattress and Brian helped us find the one that met our wants, needs and budget. Delivery was very easy - the delivery guys (father and son) had everything set up and ready to go in no time, and took our old mattress with them when they left. We highly recommend!

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Josh Norton· 5★ · 2 years ago

I highly recommend Brian and Cumberland Mattress. Brian took the time to answer every question with a no pressure sales ethic throughout the process. Brian helped me find the best mattress for not only me but my entire household. Brian added in a ton of extras that made an already great deal feel 10x better. Delivery was quick, prompt, and all went as promised. Quality of all items received was 100%!

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Cumberland Mattress Outlet

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