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Average rating 4.2 · 18 reviews
Last updated 1/11/2026
Cindy is awesome! Prices are great I love my new bed. So comfy
View on GoogleI love this store because it has such a large selection of nice, quality mattresses as well as furniture. I've bought two mattresses from them so far (and a bedroom set this time) and have been incredibly happy with the price and comfort each time. Josie helped me and she is such a kind, patient, and helpful woman. She made me feel comfortable to ask any question along with her sharing extra things I would want to know. I wish someone like her worked everywhere I shop. She went above and beyond to make sure everything was right for me and my family. If I could give them and Josie 10 stars I would... they are the epitome of great selection and customer service!!! And you can finance with their credit company. I didn't have to put any money down to get the exact things I loved and needed.
View on GoogleI recently purchased a mattress for my son at this location, and we are very happy with our selection. The storeroom is spacious and easy to browse the inventory. Josie is very helpful and knowledgeable about what is in the store. There are plenty of mattresses to consider as well as other furniture. I had a great shopping experience with buying this bed, something that is not always easy to do! I will be back!
View on GoogleThank You Josie and everyone at Factory Direct. Your expertise and craftsmanship found my husband and I the perfect mattress for us. Last night was the first night sleep we've both had in years with no back/hip pain!! We never knew we had the wrong mattress. Thank you again Josie for finding us the perfect fit.
View on GoogleThis place was so helpful. I found the perfect flooring there. It was over $1,000 cheaper than Home Depot. Josie was exceptional. Customer service is a big deal to me and she was great. Also, the installer that installed our floors was top knotch. Professional, clean and hard working. Thanks for leading me to them. I will definitely be using this Palatka location again!!
View on GoogleAddress
1314 Reid St, Palatka, FL 32177
Phone
+1 386-328-1200Hours
Monday: 9AM-5PM, Tuesday, Wednesday, Thursday, Friday: 9AM-5:30PM, Saturday: 9AM-4PM, Sun: Closed
