Furniture And Mattress 86

Just went in here for the first time yesterday and they have a lot of amazing options. Really though the customer service was above and beyond. Friendly, willing to answer questions and problem solve. If you’re wanting to support a locally owned furniture store, pay less than the big box stores, and get great customer service I highly recommend checking them out!

We were shopping for a mattress and wanted to support a local business, so we stopped by the store. Steve was fantastic—super knowledgeable about all the mattresses they had. I was looking for something firmer, and he walked me through the different options and recommended the best one based on my sleep style. He gave us an incredible deal, plus a great price on an adjustable base—and even upgraded us to the newest model at no extra cost. If you’re shopping locally and want expert guidance and great deals, I highly recommend this place. They also had a nice selection of home furnishings. We’ll definitely be back. Thanks again Steve!

It had a good variety for a smaller place. Friendly people & they deliver. Prices were in sync with other stores in area

I had a great experience with Furniture 86 in Redding. The staff was friendly and helpful throughout the process, and the selection was impressive. I found exactly what I was looking for, and the prices were fair for the quality. Delivery was smooth and on time. I would definitely recommend Furniture 86 to anyone looking for stylish, well-made furniture and great customer service!

Update: I should’ve wrote this a while ago and didn’t. The company strung me along just enough that it would be out of the window to be able to file a small claims court case. They have never replaced the cushions never gotten back to me and refused to allow me to speak to a manager. scammed 100% by this place. So I paid for the price of a very expensive down couch and only received a very cheap couch with awful foam cushions. I purchased a very expensive down filled sectional in January 2021. After delivery I realized the couch we received was hard foam filled with zero down. I contacted the store and after a couple attempts finally was in contact with the manager and was told it must’ve been a mistake at manufacturing and that they will have the cushions swapped out for the correct ones. I was told this could take several weeks due to they would have to take the current cushions down to manufacturer and bring correct ones back. Several weeks went by and nothing. I again tried to contact store. After several attempts finally got in touch with someone. I was told because of Covid it might take a few more weeks, which was understandable. Several months go by and nothing. I would periodically call and was never able to reach anyone other than a floor salesman who would say they have no idea and would leave a message for the manager. Several months go by again. I went into the store a couple times and same thing, manager was never around and no one could help, but would leave message. I’ve called several times a month since this happened and I’ve never had a call back from a manager or been able to get in touch with someone who can help. I do plan to take legal action at this point and hoping this review might get the attention of a manager who has been ignoring me for well over a year.