Furniture Row Center

Jaime was very professional and friendly to work with. He greeted my family and I and welcomed us into the store. He allowed for us to shop without distractions. I enjoyed my experience at the store and would recommend working with him to anyone else.

Between Jaime and Christian helping us make a decision, we bought 2 great recliners. Exceptional customer service and great attitude. Would buy again from this store.

Our Experience With Furniture Row I Was Helped By Jaime, Of Denver Mattress, And He Was So Very Helpful!!! He Went Way Out Of His Way To Make Sure We Got What We Wanted And Gave Us An Amazing Price!!! I Will Most Definitely Be Checking Here First For Any Furniture Needs!!! Thanks Again!!!!!

I’ve ordered a couch months and months ago. The couch had a hole in the cushion and the rest of them have been shredding and the cushions are not maintaining and coming apart at the seams on over six cushions of this brand new couch that I spent over $3000 on. I’ve called and asked for new cushions, asked to speak with the managers they promised to order it and make it right then they fired that manager then we ordered another one and then they never got that one in and then they got rid of that one and then the manager out of Colorado ordered it again and it’s still not arrived after as promised! I’ve spent quite a bit of money on my business furniture and home furniture at this place and trusted them with their quality and customer service. If I ran a business the way that they run it i wouldn’t have one. I’m tried of false hope and waste 3000 I spent on couch that in pieces and shredding here we Are months lately still not resolved and their employees still. Not doing their jobs as promised!! I call every 3-5 weeks for the 8 months still nothing ! I don’t recommend !

Very disappointed! 12 months ago I spent $600+ for this chair and it has been nothing but trouble from the time we unboxed it until now. It leaves black oil with metal shavings all over the floor. Chunks of metal are constantly falling off of this chair along with ball bearings. The store says the hardware is still under warranty but the parts have to literally come from China and will take months to arrive. The store has terrible communication and despite their claim to "keep me in the loop" has completely failed to do so. BUYER BEWARE!