David Nell· 5★ · a month ago
Instead of dealing with the hype of internet mattress shopping we thoughtfully went local and so glad we did.Joe was very knowledgeable and helpful and directed us to the mattress that best met our needs and budget. Delivery was seamless and so much easier than a blow up mattress. So appreciative that this company exists and makes quality products.
View on GoogleEllen Paquette· 5★ · 2 months ago
We just purchased our third mattress from Jamestown Mattress and have been happy customers for over two decades. Outstanding workmanship and materials and excellent customer service. Joe at the Warren store guided us to just the right mattress for us and is a great rep for JM.
View on GoogleJen Messinger· 5★ · 5 months ago
It was excellent working with Joe to choose mattresses and box-springs for a family of four. He took the time to describe the differences in products. Initially, we were only going to buy two new mattresses and box springs for our children, and we planned to keep our queen-size mattress but upgrade our box spring to a semi-flexible one.
After learning about features of the products from Joe, we decided to upgrade our Queen size beauty rest silver (only three years old, rarely used, expensive and disappointing) to a king-size Majestic Dream mattress, semi-flex boxes, frame, and headboard, as well as two full-size Comfort Trend Plush mattresses and semi-flex boxes for our children from Joe at the Warren store location. We are a family of four and are all very happy with the comfort and stability of the beds, boxes, and frames. THANK YOU, JOE!! Without your guidance, we would have missed out on the great sleep we now experience!
Also, we would like to give a massive shout-out to the delivery team, who were very professional and easy to talk to. Thank you to Evan and his partner for the great work on a ridiculously hot and humid day. We appreciate your knowledge, patience, and service!!! Overall, this has been a great experience!!.
View on GoogleCamPower2010· 5★ · 2 months ago
We just had a Jamestown Mattress delivered on 9/23/2025, and I absolutely love my new king sized, flippable mattress. We also bought the box springs, as well.
First off the Salesman (Joe)was professional, and answered any, and all questions that I had about the bed! Furthermore, the price was such a fair price, for the bed we got, I bought it on my first visit to the store.
I have a really bad back(multiple surgeries) and I wanted a firm bed, because I was struggling to get out of our old mattress, because of the wear spots that had developed over the years. When I grew up, beds were made to flip, and rotate to add to the life if the mattress, and comfort of your sleep, and this extended the life of the mattress. I knew that I wanted to go back to that type of mattress, so Jamestown Mattress was a no brainer.
The bed was actually made for my Wife and I, and it was delivered two weeks later, to the day, just as promised. The two delivery personal showed up with our custom made king sized mattress, and box springs. They removed our old mattress, and as a side note that bed was so ridiculously HEAVY, and it was just a one sided mattress, that couldn't be flipped, just rotated. As heavy as it was, these two, made look easy, then they brought in the king size mattress, and box springs, and they both were polite, and acted very professional.
In closing, dealing with Jamestown Mattress was a pleasure from start to finish. I will only buy another bed from Jamestown Mattress; our Son's may be our next bed purchase. I will highly recommend them any time I hear someone needs a new bed. I promise if you need a bed, go buy a bed at Jamestown Mattress. You will be 110% happy!
Thanks Joe!!
View on GoogleLisa Card· 5★ · 8 months ago
Joe was very knowledgeable and huge help in picking out the perfect mattress for my husband and I! We're looking forward to a great night's sleep once again. Thank you, Joe! We highly recommend!
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