Rain Rain· 5★ · 2026-02-15T02:54:00.319002690Z
I purchased my couch fully paid from Jax Co Furniture and absolutely loved it. The quality, comfort, and look were perfect for my home and my two small children.
Unfortunately, our apartment was severely damaged when a vehicle crashed into it. The impact caused structural damage to the couch, including a broken arm, and with drywall debris and dust throughout the home, we’re unable to safely keep it.
This situation has been heartbreaking for my family. I just want to say that before the accident, the couch held up beautifully and was one of our favorite pieces.
If anyone from Jax Co sees this, I would truly appreciate guidance on repair options or any replacement assistance programs you may offer during unexpected disasters.
Thank you.
View on GoogleElizabeth N.· 5★ · 2025-09-23T02:20:23.937437413Z
We are really, really happy with our purchase. Everyone was so nice, even the delivery guys! The first time I visited the store, I didn't buy anything and didn't feel pressured to do so. The second time, I came back intending to buy, and we worked with Carlie. She was amazing. We left with the cutest couch and a good deal! We love the sectional! And it fits our space so well. It’s well-made and I absolutely love the pillows that came with it. Thanks, JaxCo!
View on GoogleAverage Videos· 5★ · 2024-03-10T17:29:04.000722Z
I recently had the pleasure of shopping at JaxCo Furniture & Matress, and I must say, it was an outstanding experience from start to finish. The store’s ambiance exudes elegance, and their selection of furniture is truly breathtaking. From modern to classic styles, they have something for every taste.
The quality of the furniture surpassed my expectations. Each piece is crafted with attention to detail and made from top-notch materials. I was particularly impressed by the durability and luxurious feel of the sofas and chairs I purchased.
What truly sets JaxCo apart is their exceptional customer service. We had the pleasure of working with Latoya. Latoya is knowledgeable, friendly, and genuinely committed to ensuring customer satisfaction. She patiently answered all my questions, offered valuable design advice, and went above and beyond to make sure I found exactly what I was looking for.
Overall, I can’t recommend Latoya at JaxCo highly enough. If you’re in the market for high-quality furniture and exceptional service, look no further. This is hands down the best furniture store I’ve ever had the pleasure of shopping at.
View on GoogleRhonda Woody· 5★ · 2025-09-14T16:14:26.703958991Z
The sales associate's name was Carlie. She was amazing. She was patient and knew where to find any questions we had. She was NEVER pushy and allowed us to look around and find what we wanted. Once we found what we wanted, she was able to get pricing and store options. Amazing customer service.
View on GoogleMary Ann· 5★ · 2025-12-04T00:31:33.377860494Z
I knew what piece of furniture I wanted when I entered the showroom. After looking around I found the perfect piece, a sideboard, which I fell in love with. The salesperson, Latoya, who was assisting me, saw me eyeing this piece and came over and we discussed price and delivery. Delivery is scheduled for Friday, which is awesome. I liked the fact that the salesperson did not hover over you while looking, and when she saw me stop at a particular piece, then she came over to assist me. The whole process is quick and simple, and I walked out a very satisfied customer. Next time I need any furniture, I know exactly where to go and who to ask for. Thank you Latoya Gaiter.
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