Johnson City Bedding in Johnson City - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 3.9 · 51 reviews

Last updated 3/18/2026

mary snider· 1★ · 2 months ago

My parents purchased a mattress two years ago and it is ripping at the seams. My 84 y/o mother called the company and told them she tried to find a mattress repair person in the area and was unable to do so. She also explained they went back to where they bought the mattress but they no longer carry that brand therefore she was reaching out to the company to see what they could do. The lady on the phone said they would have to send it back on their own and they would look at it. When my mom asked what they were supposed to sleep on the lady on the phone said that is not our problem. You can sleep on the couch. I can’t believe how rude the response was. I am not happy at all and would expect more professionalism in dealing with customers.

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Chuck Johnson· 5★ · 3 months ago

They make excellent quality Bedding at a reasonable price. Been using them for years..Highly recommend.

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Mattress Gallery Direct Store 1· 5★ · 3 years ago

We love Johnson City Bedding! Our customers have had GREAT experiences with the mattresses that are hand made at the Johnson City Bedding mattress factory. The very first time we toured the plant we knew we were dealing with a very special company. Family owned just like us. They really know how to treat their customers. These days, customer service seems to be a nostalgic past memory. Not at Johnson City Bedding. They bring old world craftsmanship and the kind of customer service you've only heard your Grand parents talk about to the table. Thanks again to the staff at JCB for treating Mattress Gallery Direct like family.

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W.A. Duncan· 5★ · 3 years ago

Johnson City Bedding is the best mattress manufacturer in Tennessee! Great family owned business with phenomenal customer service. We have been thoroughly pleased with this company and would highly recommend to anyone serious about finding the best quality hand made mattresses.

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Tammy Duncan· 5★ · 3 years ago

Best mattress factory hands down! They have American hand crafted mattresses at unbeatable prices! My husbands company sells a lot of their product and we have one ourselves. Johnson City Bedding is truly a cut above when it comes to quality.

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