Major's Furniture & Appliance in Jacksonville - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.5 · 74 reviews

Last updated Jul 2, 2026

J N· 5★ · 2025-04-16T23:17:36.016043Z

Purchased as a black leather sofa and love seat set just a little over a year ago. A very nice looking set! I had some issues with my sofa and Bill quickly resolved my issue, taking a vested interest in my concerns and got me a new sofa no questions asked. This is a family business that looks out for their customers. Customer service is excellent and I highly recommend you bring your business here!

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Amanda Bourque· 5★ · 2021-08-04T22:44:45.223235Z

I have never had a better experience! Bill and his staff were professional, accommodating, and super friendly. I had been in and out of several furniture stores on the hunt for the perfect small sectional and what sealed the deal here was incredible customer service, as well as a MASSIVE inventory to chose from! Bill took the time to walk the store with me, measure furniture, listen to what I was looking for and then deliver. From the time I entered the facility until I left, the staff here at Major was just amazing. I would recommend Major Furniture & Appliance over anyone else here in Jacksonville. Family run, family owned and family friendly!! Thank you all so much for making this purchase so enjoyable. I can't wait til my new Sectional arrives!!

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James Stone· 5★ · 2017-10-18T23:58:05.042Z

Always friendly and helpful folks. I am a repeat customer. Prices are lower than others with the same furniture and the financing is easy! Extra nice that my 4 year old daughter looked forward to visiting because of the balloons. They did not have any out with her favorite color, so they blew up one for her. Made her day!

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Leigh Murphy· 5★ · 2020-08-21T18:16:26.089612Z

8-22-2020 After an attempt to deal with one furniture company in Jacksonville, my husband and I returned home feeling as if we had not been accomodated. We were pushed toward furniture that was not even close to what we wanted and anything we saw we liked, was not in stock...even though it was on the floor. Prices were ridiculous.....4000.00+ for 3 pieces. Tom, greeted us at Major Furniture and listened and was not pushy or trying to change our mind about what we wanted. The 3 piece living room group was exactly what we were looking for. Excellent customer service and discounts cut the price from the other store in half. Very satisfied and will go there FIRST next time. 👍

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Nate Leal· 5★ · 2020-07-14T22:57:56.874368Z

Great family owned business. They have some of the best customer service that I have ever encountered. They really pay attention to the customer's needs, and help to fulfill them. I recommend anyone buying furniture to at least give them a visit to see what they have to offer.

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