Mattress By Appointment Iowa City in Iowa City - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 274 reviews

Last updated Jul 13, 2026

Kyle Rhoades· 5★ · 2025-12-19T15:21:25.777939086Z

10/10 Would Recommend!! Do Not Pass On This One!! Jenny is both Knowledgeable and Understanding!! She takes the time to make sure you get what "YOU" Want/Need with no pressure and full disclosure.. & the Matresses were all great too! Something for everyone!! Thanks Again!!

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lauren Murray· 5★ · 2026-06-04T23:09:15.163088558Z

I will recommend this store to anyone! Fantastic experience, no pushy sales and lots of great information. 10/10 customer service and good prices!

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Dorise Jones· 5★ · 2025-12-08T19:16:02.335539902Z

Jenny was very helpful polite and very helpful beautiful person made me feel good

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Niesha Jones· 2★ · 2024-04-03T09:20:47.108126Z

For False advertisement and although she was nice and pleasant; the situation due to false advertisement I gave 2 stars. I went in with my daughter to get a King Size bed. From the description on FB she had king size beds for $275 I never saw those priced beds. I told her that I was looking for a king size and that I was willing to spend $450 because the $1390 bed she was showing me was just absurd. I was never shown the king size beds for $275 or close to that piece AT ALL. I was show. $1300 king beds. $700 king beds. $600 king beds. If there are beds for $275 she doesn’t show you and they are not advertised on the floor as they should be. You walk in and don’t see prices anywhere but on one or two beds. so I gave two stars because I got my king size bed but it was clearly false advertisement going on. It was after I left that I felt like the fool. I was told there was $275 king size beds but walked out paying $800. Yeah ! She got me ! I was so in need of a bed I let my needs actually distract me from reality. I was too young to be feeling so old. Don’t rush like me. You may rush into something way too fast. Nicer bed that what I had tho. Don’t get me wrong; the bed is worth what I paid for it but not what I really wanted to pay for. I gave her the sale because I wanted to I could’ve walked out. I just need people to know who saw $275 and expect $275 and don’t have extra money to blow like I did.

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harmony bailey· 5★ · 2025-08-18T22:03:32.918048784Z

I recently went in to buy a mattress, and the experience was fantastic. The team was incredibly flexible with scheduling and made me feel comfortable from start to finish. They took the time to understand exactly what I needed and answered all my questions without any pressure. Their kindness and professionalism were top-notch, and they went above and beyond to help me find the perfect mattress. I highly recommend this place if you're in the market for a new mattress – they’re friendly, knowledgeable, and truly care about their customers!

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